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videogen

Problem Installing Client on XP

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When trying to install the client on XP Pro, I get the following error:

 

 

 

Error extracting support files:

 

 

 

Interface not registered.

 

 

 

 

 

Any ideas?

 

 

 

Scott R.

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Hmmm...

 

 

 

Never seen those error messages during an install, so here are some guesses...

 

 

 

First, what version of the client? Are you using 5.5 or 5.6?

 

 

 

Are you installing as a local or domain administrator?

 

 

 

Have you installed the latest Windows Installer? Search for *msi.exe on MS' site...

 

 

 

Oh yeah...does your copy of the client installer work on other machines/OSes?

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