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darrick

Retrospect Desktop: Quit when done

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I have lost the unattended ability for Retrospect v5.6 to Quit after completion as it used to. It just stays in the program when its supposed to exit. I even checked the Control options and they were set correctly as well. I get no error messages of any kind. I have even reinstalled from scratch. I think this began when I installed the Windows 2000 Security Rollup Package, since I have made no other changes, and this is the only problem that has shown itself.

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You may be correct that this might be the problem, but the article in question was for all versions on WinNT server (all flavors). I did not see a possible fix for Win2000 Professional.

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Quit, launch, restart and shutdown are controlled by the Retrospect Launcher Service. Try the following:

 

 

 

Go to Special>Preferences>unattended and uncheck Enable Retrospect Launcher Service.

 

 

 

Restart the computer

 

 

 

Go to Special>Preferences>unattended and check Enable Retrospect Launcher Service.

 

 

 

Restart the computer

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Followed the directions to the letter, with no change in the situation. The options where Unattended operation, Log Errors and Quit when done.

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Also make sure that no other scripts are scheduled to launch. Retrospect will only take that unattended action (shut down, quit, etc.) if no other scripts are scheduled in the look-ahead time.

 

 

 

Irena Solomon

 

Dantz Tech Support

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I'll report tomorrow since it kicks off at midnight while I'm at work. The preferences are in default mode except the cleaning alert was set to 60 hours, but it was working fine before the required critical update.

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