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queball

Can't log in, error 506 (duplicate activator code).

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I am using Retrospect 6 on a MacOS Xserve

Trying to connect to a PC running version 6 client.

 

Everytime I try to connect I get the error Can't log in, error 506 (duplicate activator code).

I can forget and reconnect to any other windows client and it works.

 

I tried to uninstall the client and reinstall but it did not help.

The client is version 6.5.136. When I tried to reinstall I downloaded a fresh copy from the updates area of this website.

 

Retrospect server is version 6.0.204

Driver update version is 5.9.104

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Is the Windows computer a Laptop or other with a second network card? If so, the only solution I have found is to take the Windows Retro Client down to v6.0.x.

 

Actually, I have found that many of my rampant problems with backing up Windows Clients is to move the client to Retrospect for Windows Client 6.0.x...

 

-Ric

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Single network card is active on the windows server.

 

I just tried to add a second windows server and I get the same error so it looks like a problem coming from the server side, not the client. If I choose the info button I can get a bit of info on these clients but not add them to the client list.

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