CherylB Posted February 15, 2019 Report Share Posted February 15, 2019 Retrospect documentation says you should be able to configure the system to clean tape drives after every 400 hours of use. The documentation says you control click on the drive and set it there but there is no option to select for auto cleaning. Where can I find more information on configuring this automatic feature? Thanks for any suggestions. Quote Link to comment Share on other sites More sharing options...
DavidHertzberg Posted February 16, 2019 Report Share Posted February 16, 2019 CherylB, Assuming you are using Retrospect Mac 15, try reading "Storage Devices" on pages 38-41 of the Retrospect Mac 15 User's Guide, and doing what it says for Clean Drive After ... in the "Options" paragraph on pages 40-41. What documentation did you read in which "The documentation says you control click on the drive and set it there"? BTW, if you haven't upgraded to Retrospect Mac 15.6.1.105 for both your "backup server" and your Mac Retrospect Client(s), you should do so. Prior point releases of this software don't have all the features, and in particular 15.5 and 15.6.0 are "bad releases" in which previously-working facilities stopped working properly. As I've said in another thread, this doesn't mean you won't get slow scans of APFS drives until at least Retrospect Mac 16 is released—and you should disable Instant Scan for APFS drives (see newly-added second paragraph). Quote Link to comment Share on other sites More sharing options...
Nigel Smith Posted March 7, 2019 Report Share Posted March 7, 2019 Cheryl, How this happens will depend on your tape drive. If you have a barcode-reading drive and a tape in the library with a "cleaning" barcode attached, Retrospect should automatically load that tape after your chosen number of hours (the default is 0, so make sure you set that in the drive's "Options" in the Storage Devices window. If you have a library that doesn't do barcodes you will have to set a slot to be your "Cleaning tape" slot -- control-click the slot you want in Storage Devices and "Enable as cleaning slot" -- put the cleaning tape into that slot and, again, RS should automatically use it when required. If you have a single drive without a library then the best you can do is get RS to remind you to clean the drive, then insert the tape yourself. As David says above, you can find this in the online User's Guide. The library options above are pages 54-56. Quote Link to comment Share on other sites More sharing options...
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