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What does error mean?

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Running a routine backup from a client to a ReadyNas unit - done before.

Using v12.0.0.188

 

The system went into an "active hang" with non-stop activity on the NAS and a log entry of:

 

-    12/05/2017 09:54:13: Copying DATA (D:) on *********
        12/05/2017 09:54:45: Found: 30,216 files, 2,840 folders, 106.1 GB
        12/05/2017 09:54:46: Finished matching
        12/05/2017 09:54:52: Copying: 2,732 files (102.1 GB) and 0 hard links
-    12/05/2017 11:28:51: Verifying DATA (D:) on ***********
        [*] soccRecv: recv failed, error 10054
        [*] soccCallback: kNetSelectorClose error 10053
        Grooming Backup Set VSH XPS8900, optimizing for storage...

 

It's now 6hrs after I started. The activity monitor shows 176577 files remaining taking up 1290.9 GB on a disk partition of 1.34TB of which 1.3 is free!
 

------------------------------------------------

Stopped the execution and reran the backup:

 

All went well to start with. Backup and verification of C: was fast.

 

D: copied quickly, then something happened on verification. It showed 1,283.7 GB to verify, due to take 6 days, then went lost the time scale, but still showed a throughput of 137.1MB/min.

 

Log showed:

 

-    12/05/2017 15:59:51: Copying DATA (D:) on **********
        12/05/2017 16:00:24: Found: 30,267 files, 2,873 folders, 106.1 GB
        12/05/2017 16:00:26: Finished matching
        12/05/2017 16:00:32: Copying: 2,666 files (102.0 GB) and 0 hard links
-    12/05/2017 16:13:20: Verifying DATA (D:) on **********
        [*] soccRecv: recv failed, error 10054
        [*] soccCallback: kNetSelectorClose error 10053
        Grooming Backup Set VSH XPS8900, optimizing for storage...

 

The ReadyNAS logs and SMART logs show no errors......
 

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OK.

 

Rebuilt catalog.

 

Reran backup :

 

+    Normal backup using VSH 8900 Backup at 04/06/2017 12:09
        04/06/2017 12:09:29: Finished scanning backup set data files
    To Backup Set VSH XPS8900...

    04/06/2017 12:09:29: Connected to VSH-********
*    Resolved container VSH-******** to 3 volumes:
        OS (C:) on VSH-**********
        DATA (D:) on VSH-********
        DISTROS (F:) on VSH-*********

-    04/06/2017 12:09:27: Copying OS (C:) on VSH-********
        04/06/2017 12:11:39: Found: 232,173 files, 44,410 folders, 66.7 GB
        04/06/2017 12:11:41: Finished matching
        04/06/2017 12:11:53: Copying: 4,973 files (9.5 GB) and 7 hard links
-    04/06/2017 12:11:56: Verifying OS (C:) on VSH-*********
        Grooming Backup Set VSH XPS8900, optimizing for storage...
        [*] VLoc::VolRDiskDelFrags: file (AA000060.rdb) has fragment that appears invalid (    , 26,920,220)
        Groomed 5.6 GB from Backup Set VSH XPS8900.
        Grooming Backup Set VSH XPS8900 failed, error -2264 (Grooming defragmentation failed)
        You must recreate the Backup Set's Catalog File.
        See the Retrospect User's Guide or online help for details on recreating Catalog Files.
-    04/06/2017 12:38:39: Copying OS (C:) on VSH-**********
    04/06/2017 12:40:21: Execution stopped by operator        Remaining: 4495 files, 8.5 GB
        Completed: 478 files, 1.1 GB, with 28% compression
        Performance: 588.0 MB/minute
        Duration: 00:30:54 (00:29:04 idle/loading/preparing)

 

The backup set is on a Netgear ReadyNAS+ with no errors showing on the SMART logs.....

 

File AA000060.rdb dates back to 2016

 

What do I do?
 

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What to do depends on a number of things:

Is this the only backup you have? If not, just recycle it to start over.

 

If it is the only backup, move the offending file (AA000060.rdb) to another folder, rebuild/recreate the catalog file and run a backup. The files backed up to AA000060.rdb will be backed up again (if they still exist).

 

I must say that running out of space so a groom must occur during a backup is not desirable. You should plan your backups according to the available space, or buy more space.

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Lennart, I have 1.24TB free out of a total of 5.39TB!!!

 

Since I posted, I've run a full volume file scan with no errors, then recreated the catalog from disk files.

 

Now I'm rerunning the backup job, which has backed up the C: drive with no errors and is currently grooming....

 

-    05/06/2017 10:55:29: Copying OS (C:) on VSH-*********
        05/06/2017 10:57:47: Found: 231,966 files, 44,355 folders, 66.9 GB
        05/06/2017 10:57:50: Finished matching
        05/06/2017 10:58:01: Copying: 8,845 files (4.8 GB) and 7 hard links
-    05/06/2017 10:58:05: Verifying OS (C:) on VSH-*********
        Grooming Backup Set VSH XPS8900, optimizing for storage...
 

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Lennart, I have 1.24TB free out of a total of 5.39TB!!!

 

 

 

 

Retrospect does not think so, since it starts grooming during the backup.

There is a setting in the backup set, where you can (should) set how much of the member volume that Retrospect can use. Try setting it to 99%. (I think I have read somewhere that you should not set it to 100% as that would cause problems grooming.)

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OK, I see what's happened. I built a new catalog, and Retrospect groomed the backup set - see previous listing. During the process I looked at the NAS and there was a complete backup of the backup set - 1.2TB!

After the grooming this disappeared.

 

After the whole process I seem to have a proper backup.....

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