jjevans Posted November 14, 2016 Report Share Posted November 14, 2016 Retrospect 10.5.0.110 does not finish backup due to the application just closing ~one hour into backup which is 8% of the backup. This is clean install on Windows 10. All drivers updated. What can I do to have it complete the entire backup? Any insight is appreciated. Thank you, JJ Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted November 14, 2016 Report Share Posted November 14, 2016 Is it any backup closing after about an hour? Or just this specific backup? Is it energy saver that comes into action after one hour? I would run CHKDSK on the source in question before trying again. Quote Link to comment Share on other sites More sharing options...
ppllcit Posted November 17, 2016 Report Share Posted November 17, 2016 I have the same issue with Retrospect 10.5.0.110 and Win 10.No retrospect log errors, no windows errors. Just dies in the middle of a clients backup. Windows Defender is off, two different backup sets. No disk chkdsk erros. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted November 17, 2016 Report Share Posted November 17, 2016 I have the same issue with Retrospect 10.5.0.110 and Win 10.No retrospect log errors, no windows errors. Just dies in the middle of a clients backup. Windows Defender is off, two different backup sets. No disk chkdsk erros. But always at the same stage of same client? Quote Link to comment Share on other sites More sharing options...
ppllcit Posted November 17, 2016 Report Share Posted November 17, 2016 No, different times and different clients. It ran fine for two days, then failed, then failed again in 2 hours. It seems to get progressively worse until I reboot. 40+ clients. Proactive & regular scripts both fail. Using two USB external drives, both fail. Task manager showed the app gone but the processes still there but no activity. Quote Link to comment Share on other sites More sharing options...
ppllcit Posted February 1, 2018 Report Share Posted February 1, 2018 Was this ever solved for 10.5.0.110? Win 10 This happens to me several times over a couple days then after a few reboots it stops. I suspect it is to do with memory conflicts in the boot process. Quote Link to comment Share on other sites More sharing options...
DavidHertzberg Posted February 1, 2018 Report Share Posted February 1, 2018 pplicit: I am not a Retrospect Windows administrator. However the Knowledge Base document "Retrospect 10 for Windows System Requirements" says, under "System Recommendations", "For Windows 10, Retrospect requires the 64-bit version". Is the 64-bit version of Windows 10 what you're running on your "backup server" machine? Quote Link to comment Share on other sites More sharing options...
ppllcit Posted February 27, 2018 Report Share Posted February 27, 2018 For the record, looking back at all the silent application closings I found the common factor was the backup set. I recycled (emptied) the backup set, started fresh and have had no further problem. I have often transferred the latest snapshot from one set to a another recycled one and this may have perpetuated the problem. Quote Link to comment Share on other sites More sharing options...
Brinkerhoff Posted March 7, 2018 Report Share Posted March 7, 2018 Quote For the record, looking back at Performer 8 and all the silent application closings I found the common factor was the backup set. I recycled (emptied) the backup set, started fresh and have had no further problem. I have often transferred the latest snapshot from one set to a another recycled one and this may have perpetuated the problem. I'm having the same issue with the backup, but this didn't help at all. It still continues to crash. Does anyone have any other ideas? Quote Link to comment Share on other sites More sharing options...
Scillonian Posted March 7, 2018 Report Share Posted March 7, 2018 1 hour ago, Brinkerhoff said: I'm having the same issue with the backup, but this didn't help at all. It still continues to crash. Does anyone have any other ideas? Which version of Retrospect and which version of Windows are you running? Quote Link to comment Share on other sites More sharing options...
ppllcit Posted April 18, 2018 Report Share Posted April 18, 2018 I tried many things and this setup is what works now: I use only proactive backups (not scripts) of the backup clients container on an alternating days schedule. I do not let the backup sets groom - when they get close to full, I recycle them and start over clean, always keeping another set up to date. My selectors exclude most of the windows system files, including users files & programs only. Quote Link to comment Share on other sites More sharing options...
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