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Can't download 11.5 update

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I'm running Retrospect Professional11.0.1.106 on a Windows 10 x64 system. Two weeks ago I got the 10 Anniversary Update. 


Today I did a manual check for updates in Retrospect and found an update to 11.5. I selected to install this, it went through downloading, then nothing happened and I still had 11.0. 


I tried downloading the update into my directory. It went through downloading. I could see the temp file being downloaded. But when the download finished, the temp file vanished and no update existed. I've tried this with a couple of locations, getting the same result.


No what? Is there a way to get the update other than by downloading in Retrospect? If I download the full version, will my installed license work?




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