craigrichardson 0 Report post Posted August 25, 2016 I've got a script backing up to a cloud media set. Been working great since Retrospect 13 was released. However we had an unclean shutdown of the server yesterday and since then <NOT APPLICABLE MARKER> has been appearing instead of the file size and this is killing the script. Any ideas what to check ? + Normal backup using Homes at 25/08/2016, 12:23:47 PM (Activity Thread 1) To Backup Set SAN-HOME...- 25/08/2016 12:23:47 PM: Copying UserHomes25/08/2016 12:31:28 PM: Found: 2169632 files, 117524 folders, 1.8 TB25/08/2016 12:31:45 PM: Finished matching25/08/2016 12:32:30 PM: Copying: 2958 files (<NOT APPLICABLE MARKER>) and 0 hard links#Can't add that much data to Media Set(limited to 976.6 TB)25/08/2016 12:32:48 PM: Execution incompleteRemaining: 2,958 files, <NOT APPLICABLE MARKER>Completed: 0 files, 0 BPerformance: 0 MB/minuteDuration: 00:09:00 (00:08:38 idle/loading/preparing) Previously a log from a working backup would look like + Normal backup using Homes at 24/08/2016, 10:00:01 AM (Activity Thread 1) To Backup Set SAN-HOME...- 24/08/2016 10:00:01 AM: Copying UserHomesUsing Instant Scan24/08/2016 10:00:22 AM: Found: 2163258 files, 117135 folders, 1.8 TB24/08/2016 10:00:47 AM: Finished matching24/08/2016 10:01:30 AM: Copying: 6 files (528 KB) and 0 hard links24/08/2016 10:02:20 AM: Building Snapshot...24/08/2016 10:02:20 AM: Checking 117,135 folders for ACLs or extended attributes24/08/2016 10:07:05 AM: Finished copying 117,135 folders with ACLs or extended attributes24/08/2016 10:07:46 AM: Copying Snapshot: 2 files (663.6 MB)24/08/2016 10:09:01 AM: Snapshot stored, 663.6 MB24/08/2016 10:09:36 AM: Execution completed successfullyCompleted: 6 files, 528 KBPerformance: 0.3 MB/minuteDuration: 00:09:35 (00:08:16 idle/loading/preparing) Share this post Link to post Share on other sites
Lennart_T 149 Report post Posted August 25, 2016 What if you do a clean shutdown of the server and try again? Share this post Link to post Share on other sites
craigrichardson 0 Report post Posted August 29, 2016 Ok, I've had to wait for some other backups to complete before doing this but I've performed a clean restart of the server and the retrospect engine. Unfortunately nothing has changed though and the script is still failing exactly the same way. In the past I would've just deleted this script and re-made it, however I want to avoid having to send all this data to AWS as a new media set (and incur charges for the extra PUTS and storage). cheers, Craig Share this post Link to post Share on other sites
Lennart_T 149 Report post Posted August 29, 2016 I suggest you open a case with Retrospect support. Link at the very top right of this page. (This is just a user-to-user forum.) Share this post Link to post Share on other sites