gmcarter Posted November 30, 2015 Report Share Posted November 30, 2015 Hi folks, I just bought Retrospect 12 for Mac. Is there a simple way to upgrade my current version (Retrospect 9 for Mac) to version 12? I want to keep all my settings - media sets and scripts - from version 9. Thank you Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted November 30, 2015 Report Share Posted November 30, 2015 That should be no problem. Version 12 will find the settings file from version 9 and copy them. Please see the manual for more details. Quote Link to comment Share on other sites More sharing options...
gmcarter Posted November 30, 2015 Author Report Share Posted November 30, 2015 Thanks, Lennart. You are right. I upgraded and everything went smoothly. It remembered all my scripts and media sets, etc. Then I did something foolish... I uninstalled my older version (Retrospect 9 for Mac) and - even though the Uninstall script said it would just uninstall Retrospect 9 - it ended up uninstalling my new version 12!!! Sigh. So, I started from scratch again - with no version of Retrospect on my system - and reinstalled version 12. I once again have everything working again thank goodness. However, I have noticed one curious thing. My Retrospect folder in Applications no longer has any of the additional files in it like the Uninstaller, User's Guide, Client Installers etc. All it has is the application file. On my first install of Retrospect 12 before accidentally removing it, it had all these files in it. So why aren't they there now and how do I get them back? Thank you Screen shot 2015-12-01 at 9.22.51 AM.pdf Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted December 1, 2015 Report Share Posted December 1, 2015 Will running the installer again help? If not, I'm stumped. Sorry. Quote Link to comment Share on other sites More sharing options...
gmcarter Posted December 1, 2015 Author Report Share Posted December 1, 2015 Will running the installer again help? If not, I'm stumped. Sorry. Thanks, Lennart. Running the installer again didn't help but apparently you go to Preferences / Console and then export Server Installer and Client Installer. This gave me all the files back except for the user guide but that is OK as that's online. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted December 2, 2015 Report Share Posted December 2, 2015 Thank you. I didn't know you could export the installers that way. Quote Link to comment Share on other sites More sharing options...
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