jjevans Posted September 8, 2015 Author Report Share Posted September 8, 2015 Hi Mayoff, http://imgur.com/npQbQKg Your request has been fulfilled. Please run this as a test case in your lab. We are now two weeks into this case with no resolution. This should be a simple to replicate. Thank you. JJ Quote Link to comment Share on other sites More sharing options...
Scillonian Posted September 8, 2015 Report Share Posted September 8, 2015 According to your image you have it set to exclude FILES matching TWO. If you want to exclude FOLDERS matching TWO then this will definitely not work. Quote Link to comment Share on other sites More sharing options...
jjevans Posted September 8, 2015 Author Report Share Posted September 8, 2015 Please see this image: http://imgur.com/boOM8Dw As you can see that is not correct. I have the folder box checked. Not the file box. All I need is for someone to verify the issue. Again this should be easily replicated and will only take a min to test. Quote Link to comment Share on other sites More sharing options...
Scillonian Posted September 8, 2015 Report Share Posted September 8, 2015 I just ran an initial test using Retrospect Professional 9.0 on Windows 7 Professional 64-bit running in a VMware Workstation 12 Pro virtual machine and it worked. Source contains folder One, Two and Three and destination only contains folder One and Three because Two was excluded. What version and edition of Windows and what version and edition of Retrospect are you using? Quote Link to comment Share on other sites More sharing options...
jjevans Posted September 8, 2015 Author Report Share Posted September 8, 2015 Version 10.0.2.119 which is the latest version. Possible bug in code? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted September 8, 2015 Report Share Posted September 8, 2015 Try to turn off Instant Scan if you are using it Quote Link to comment Share on other sites More sharing options...
jjevans Posted September 8, 2015 Author Report Share Posted September 8, 2015 Instant Scan Service was disabled in Windows Services. Issue still remains Retrospect will not exclude the directory /Two. Quote Link to comment Share on other sites More sharing options...
Scillonian Posted September 8, 2015 Report Share Posted September 8, 2015 Just tried again with Retrospect 10.0.2.119 Desktop running on Windows 10 Pro 64-bit and the exclusion worked as expected. What are you using by way of antivirus and/or anti-malware? I only use what comes with Windows. Quote Link to comment Share on other sites More sharing options...
jjevans Posted September 9, 2015 Author Report Share Posted September 9, 2015 The system I use is a clean install of Windows. I use what comes with windows. All drivers updated and Win 7 is up to date as well. Quote Link to comment Share on other sites More sharing options...
jjevans Posted September 14, 2015 Author Report Share Posted September 14, 2015 I was able to resolve this issue with a remote session with Retrospect. The reason the directory was not excluded was because the directory did not have any files in it. If you exclude a directory with no files inside it Retrospect will copy the folder despite being in the exclude list. Thank you Scillonian and Mayoff for all your help. You are real assets to the forum. Quote Link to comment Share on other sites More sharing options...
Scillonian Posted September 16, 2015 Report Share Posted September 16, 2015 Interesting to know — I had files in my test folders. Quote Link to comment Share on other sites More sharing options...
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