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Client Error -516 When Backing Up Mac

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Just a heads up to anyone this may be of use to, I recently resolved a -516 client error on a Mac. The error would occur on the scan phase.

 

Long story short, it looks like the Retrospect client has issues backing up files and folders with names containing a slash character '/'. I'm guessing this is because that character is also used by the OS to indicate folders/sub-folders. The Mac had no difficulty using the characters in names, but it caused the retrospect client to fail.

 

Solution was to rename the files and folders to no longer contain that character.

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Which client version, exactly?

 

I do have quite a lot of files with a slash in the file name. Using client 9.0.2 (107) without problems.

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I'm using the Mac client 11.5.2.104, and Retrospect Multi-Server on Windows 9.5.3.103

 

The Mac is running OSX 10.10 Yosemite.

 

That's awsome if it works for you.  I'm not sure exactly why my Mac client wouldn't touch those files.  The only other two factors I can think of are that I'm backing up a whole external hard drive, and the trouble folders were in the root of the drive.

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It maybe the Server is having the problem as '/' is an invalid character for file names under Windows. When working in multi platform environments it is a good idea to avoid using characters in file and folder names that are invalid on one or more of the platforms.

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I'm using the Mac client 11.5.2.104, and Retrospect Multi-Server on Windows 9.5.3.103

 

 

At work I have exactly that setup. But my Mac client run Mac OS X 10.6.8.

 

I changed a folder name to contain a slash and the backup still worked just fine.

I already have lots of files with a slash in the name and it has always worked.

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