offthewall 3 Report post Posted October 22, 2014 I have 8 Media disk sets setup. Four at a time are online. Two of them are missing all members (there is actually one for each) in the console. I tried the Repair function and pointed to the existing disk set file but nothing seems to happen and the set is still listed as having no members and backups request media. The console listing shows real usage of the sets but no members in the summary or "Members" tab. See screen shot. Share this post Link to post Share on other sites
twickland 69 Report post Posted October 24, 2014 Sometimes the issue of "no members" is a failure of communication between the console and the engine. Try quitting and relaunching the console app; if that makes no difference, try stopping and restarting the engine. Share this post Link to post Share on other sites
bdunagan 70 Report post Posted October 26, 2014 Let us know if relaunching the console fixes the issue. If it doesn't, could you enable debug logging for the console using the option in Secret Preferences and send us the output (from /Applications/Utilities/Console) in a support ticket? Just reference this thread. It should indicate what the issue is. Share this post Link to post Share on other sites
offthewall 3 Report post Posted October 28, 2014 Let us know if relaunching the console fixes the issue. If it doesn't, could you enable debug logging for the console using the option in Secret Preferences and send us the output (from /Applications/Utilities/Console) in a support ticket? Just reference this thread. It should indicate what the issue is. Restarting the engine or console (on both remote and server) does not cause the members to return. I enabled logging and will attach log to my existing ticket. Share this post Link to post Share on other sites
offthewall 3 Report post Posted October 29, 2014 Let us know if relaunching the console fixes the issue. If it doesn't, could you enable debug logging for the console using the option in Secret Preferences and send us the output (from /Applications/Utilities/Console) in a support ticket? Just reference this thread. It should indicate what the issue is. Where are the Retrospect Secret Pref logs written to? Share this post Link to post Share on other sites
Mayoff 124 Report post Posted October 29, 2014 library/application support/Retrospect/operations_log.utx Share this post Link to post Share on other sites