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Maser

NOTE BUG WHEN UPDATING TO 10.10

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Sorry for shouting...

 

If you upgrade from Mac OSX 10.9.5 (with the client installed) to Mac OSX 10.10 -- and you use Instant Scan -- the scan files will not update again after that.

 

I believe the fix would be -- on your client you upgrade -- to:

 

1)  Stop Instant Scan

 

2)  Delete the folder /Library/Application Support/Retrospect/RetroISAScans

 

3)  Restart Instant Scan

 

This appears to fix the problem.   The "RetroISAScans" folder should recreate and 10-30 minutes later, the scan files will get created.

 

If you are installing the 11.5 client on a *clean install* 10.10 system, you may need to do the same thing (still testing that...)

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We are currently testing OS X Yosemite 10.10 (released on Thursday) to certify for v11.5.1.104, including possible issues with Instant Scan. We'll have more information mid-next week.

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I still have version 11.5.1 (104). Will the minor update for Yosemite compatibility be 11.5.2?

 

Looking forward to it, so I can upgrade to Yosemite.

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