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Exclusions for AntiVirus Product

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Hi Community,

 

what is best practise to exclude Retrospect files for scanning by AntiVirus product? Now we exclude all RBC files (Cataloug) and all RDB files. By default are also LOG files excluded. Is there anything else to exclude?

 

Thx & Bye Tom

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What context are you wanting the antivirus to ignore the Retrospect files in? If you want the files ignored for real time scanning then you could tell the antivirus to ignore the Retrospect process and any files it is using if your antivirus supports that feature.

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What context are you wanting the antivirus to ignore the Retrospect files in? If you want the files ignored for real time scanning then you could tell the antivirus to ignore the Retrospect process and any files it is using if your antivirus supports that feature.

 

One day we took notice that our anti virus (Trend Micro) found malware in a disk backup set of one of our file servers. So we think that the Retrospect RDB files are nothing but archiv files which an anti virus tool can take a look inside, like ZIP archives. So our thought is that this maybe can happen also to an Exchange server database stored in an EDB file for example and afterwards it could be possible that the database is corrupt and we run into trouble when restoring such an manipulate database. So we decided that the backup should be as it is and no third party tool should manipulate the backup files. That is our intention...

 

Thx & Bye Tom

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Antivirus software can not look inside Retrospect .rdb files. It can look at the file itself but not it's contents. Trend Micro could have found a false positive result.

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