bonsak Posted August 19, 2014 Report Share Posted August 19, 2014 HiWe have a brand new Quantum HH LTO5 connected to an Apple x-serve via a brand new Atto ExpressSAS H680. Both devices install correctly and the LTO is visible in Retrospect 10.5 single server. When inserting a new media into the drive the media becomes visible in Retrospect. If we try to erase the tape or add it to a media set, Retrospect spins for a little while and then the media and the LTO is no longer visible inside Retrospect. The drive is still visible i Atto config. We have to reboot server to make it appear again.In the console its obvious that Retrospect crashes. Please see attached logfile.Any help appreciated. Cheers Bonsak RetroEngine_2014-08-18-215640_localhost.crash.zip Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 19, 2014 Report Share Posted August 19, 2014 This is just a user-to-user forum. Please contact support for your crash problem: Support The only tip I can offer is to check the ATTO drivers AND firmware. Quote Link to comment Share on other sites More sharing options...
bonsak Posted August 19, 2014 Author Report Share Posted August 19, 2014 Hi I have contacted support. Posted here incase anybody had encountered similar problems. Cheers Bonsak Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 19, 2014 Report Share Posted August 19, 2014 Cheers Quote Link to comment Share on other sites More sharing options...
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