Macspt Posted August 11, 2014 Report Share Posted August 11, 2014 Hello, We have a Retrospect 10 server with a proactive backup script, and this error appears in the script logs. "!Trouble reading files, error -519 ( network communication failed ) We have 10 Mac clients all setup to backup proatively. This error appears in the logs for various clients at one time or another. Questions: 1. What could possibly cause this error? 2. Where should I start troubleshooting? Any tips/tricks on isolating the cause, or minimizing it as much as possible so we can get more successful proactive backups. Our Configuration: -Apple MacMini, 2Ghz ZIntel Core 2 Duo, 2GB ram -OSX 10.6.8 -Retrospect server 10.1.0 (221) -Retrospect client 11.0.0 (191) Thanks for your time. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 11, 2014 Report Share Posted August 11, 2014 A -519 error means that the client no longer communicates with the Retrospect Server. The most common reasons are:Client user disconnected the network cable.Client user connected to another network using VPN.Client computer shut down.Client computer went to sleep. Quote Link to comment Share on other sites More sharing options...
Macspt Posted August 11, 2014 Author Report Share Posted August 11, 2014 Thanks for the information. I am going to have to work something out with our users/clients. All those situations you listed happen on our network on a dailey bases. Thanks for your time. Quote Link to comment Share on other sites More sharing options...
Scillonian Posted August 11, 2014 Report Share Posted August 11, 2014 From my experience clients accessed over a WiFi connection can have a higher incidence of this error too compared to when they are accessed over a wired connection. Quote Link to comment Share on other sites More sharing options...
twickland Posted August 12, 2014 Report Share Posted August 12, 2014 A -519 error will also be generated when the client is offline at the time of backup, if the client was added by direct IP address. Quote Link to comment Share on other sites More sharing options...
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