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willfurby

Can't List Volumes Error -3408

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Retrospect Multi Server v9.0.0 (189)

Windows Server 2003 R2 Enterprise SP2

 

Exchange 2007 SP1

Windows Server 2008 Enterprise SP2

 

When attempting to run a backup of our Exchange Mailboxes we received the following error:

Sorry, can't list volumes on Exchange Mailboxes on [servername] error -3408 (unknown)

 

Any assistance with an "unknown error" would be appreciated.

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Are you seeing any errors in the Windows Event Logs (in addition to any that may be from Retrospect) around the time of the backup attempt? If there are these may give some indication of why the backup is failing.

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Sorry for the late reply. I did find the issue. IPv6 is disabled on the Exchange server NIC; but, there was an IPv6 loopback entry in the Hosts file. I REM'd it out and Retrospect could list the mailboxes.

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