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ASR Writer" backup failed, error -3050

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I ran my first backup today.  I received this error in the log:

       Writer "ASR Writer" backup failed, error -3050 ( VSS reported an error).

        VssWCleanupMetaSet: Writer "ASR Writer" indicated failure of DoBackupComplete, winerr -2147212300, error -3050

In Event Viewer I have an error saying:

Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetAsrMetadata.  hr = 0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.
.

Operation:
   PrepareForBackup event

Context:
   Execution Context: ASR Writer
   Execution Context: Writer
   Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Name: ASR Writer
   Writer Instance ID: {b8137d1d-a868-464c-9f88-d8c29a863f56}

Error-specific details:
   ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)

 

I also have a warning:

The description for Event ID 3 from source Retrospect cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Writer "ASR Writer" backup failed, error -3050 ( VSS reported an error).

The specified resource type cannot be found in the image file

 

I also have another warning:

The description for Event ID 2 from source Retrospect cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Script "Immediate Backup" completed successfully

The specified resource type cannot be found in the image file

 

I'm running this on Win7 Pro

The drives attached to this computer are:

Drive_Layout.jpg

 

The backup ran for the C: drive only.

 

How can I fix this so I don't get the error?

 

Thank you,

 

Docfxit

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Was the SYSTEM_DRV partition created by you or was it created by the system manufacturer? (It is not the size I would expect for a standard Windows install.)

 

It looks to me as if something about this partition is causing VSS problems. Manufacturers often do odd things with these partitions that can cause problems. The 1019MB unallocated space at the start of the drive also looks a bit strange.

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Was the SYSTEM_DRV partition created by you or was it created by the system manufacturer? (It is not the size I would expect for a standard Windows install.)

 

It looks to me as if something about this partition is causing VSS problems. Manufacturers often do odd things with these partitions that can cause problems. The 1019MB unallocated space at the start of the drive also looks a bit strange.

 

The System_DRV partition was created by Windows 7 install.  Not my be.

The Unallocate space on Disk 2 is part of a RAM drive.

 

I am only trying to run a backup of C:\Windows7_OS which should include *:System_drv in order to be able to successfully do a restore.

 

Thanks,

 

Docfxit

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In all the installs of Windows 7 I have done (retail and Dell OEM) that partition is either 100 or 200MB in size with around 20 to 30 MB used.

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I get the same error on my ASUS Laptop. Windows 8 64 bit

 

All the VSS writers report stable no errors with a list writers command.

All the drives are reporting zero errors.

 

Using Retrospect Professional version 8.5.0 (136)

 

It's just a mystery why this error keeps coming up.

 

 

+ Normal backup using Backup C at 26/01/2014 10:00 AM
To Backup Set Backup Set C...
MapError: unknown Windows error -3,050
VssWAddComponentToSnapshot: UGetComponentInfo failed., osErr -3050, error -1001
 
- 26/01/2014 10:00:25 AM: Copying OS (C:)
Writer "ASR Writer" backup failed, error -1001 ( unknown Windows OS error).
26/01/2014 10:14:12 AM: Snapshot stored, 310.9 MB
26/01/2014 10:14:45 AM: Execution completed successfully
Completed: 1865 files, 9.1 GB
Performance: 4116.0 MB/minute
Duration: 00:14:20 (00:12:05 idle/loading/preparing)

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If your laptop is EFI based then the following Knowledge Base article may apply:

 

ASR Writer Backup Failed

 

Created on January 31, 2013

 

When doing a backup of a Windows Vista, Windows 7, Windows 8 or Windows 2008 server, Retrospect may report the following error:

 

Writer "ASR Writer" backup failed, error -1001 ( unknown Windows OS error).

 

If you have a PC with an EFI Motherboard, Retrospect will be unable to back up the ASR Writer, which is part of your Windows system state. We are looking into this problem and plan to offer a long term solution in a future Retrospect update.

 

In the event of a system crash, you would need to perform a "live restore" of the operating system rather then use the Retrospect Disaster Recovery disk.

 

To do a live restore, you would do the following:

 

1) Reinstall Windows

2) Install Retrospect or Retrospect client

3) Click on Restore>Restore>Switch to Advanced Mode>Restore an Entire Volume

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