tman1991 Posted June 13, 2013 Report Share Posted June 13, 2013 If I run a manual backup on my server machine it works fine and my 2 clients work fine. However if I run a scheduled backup, my 2 clients work fine, but my server does this: Writer "WMI Writer" backup failed, error -1017 ( insufficient permissions).Component "WMI" backup failed, error -1017 ( insufficient permissions).Writer "ASR Writer" backup failed, error -1017 ( insufficient permissions).Writer "MSSearch Service Writer" backup failed, error -1017 ( insufficient permissions).Writer "Registry Writer" backup failed, error -1017 ( insufficient permissions).Component "Registry" backup failed, error -1017 ( insufficient permissions).Writer "COM+ REGDB Writer" backup failed, error -1017 ( insufficient permissions).Component "COM+ REGDB" backup failed, error -1017 ( insufficient permissions). Any ideas? 1 Quote Link to comment Share on other sites More sharing options...
Scillonian Posted June 13, 2013 Report Share Posted June 13, 2013 Is the scheduled backup being launched by the the Retrospect Launcher Service? (ie The Retrospect application is not running and is launched by the Launcher Service to run the backup.) if it is you will need to change the logon details for the Launcher Service to that of the user account you normally use to run Retrospect. Alternatively you can just leave the Retrospect application running and just minimise it if you want the application window out of the way. Quote Link to comment Share on other sites More sharing options...
tman1991 Posted June 13, 2013 Author Report Share Posted June 13, 2013 Yes it is being launched by the launcher service -- and I have the box checked use the acct being logged into. However I noticed the files are owned by System -- not my user acct. I tried to change the logon details but since my user acct does not have a password I just put it in a username and nothing else and it did not seem to like that? Maybe I missed something. If there was a way to minimize to an icon on the lower right hand size vs taskbar that would be nice also? Quote Link to comment Share on other sites More sharing options...
Scillonian Posted June 13, 2013 Report Share Posted June 13, 2013 Yes it is being launched by the launcher service -- and I have the box checked use the acct being logged into. However I noticed the files are owned by System -- not my user acct. I tried to change the logon details but since my user acct does not have a password I just put it in a username and nothing else and it did not seem to like that? Maybe I missed something. Although you can use a blank password in Windows user accounts it can sometimes produce unpredictable results especially in situation where authentication may be required. Although not very secure a single character password will do. Some parts of Windows expect a password to exist. If there was a way to minimize to an icon on the lower right hand size vs taskbar that would be nice also? Not that I know of. I think there are third party utilities that do this but I have no experience of them. Quote Link to comment Share on other sites More sharing options...
tman1991 Posted June 13, 2013 Author Report Share Posted June 13, 2013 OK what do these errors mean? Is it certain files that its having an issue on? Can I ignore it? otherwise I will just keep it open I guess.. Rather not have a PW for other reasons. Quote Link to comment Share on other sites More sharing options...
Scillonian Posted June 13, 2013 Report Share Posted June 13, 2013 These files are what constitute the System State. These files are needed if you want to restore the System State of the server back to a specific snapshot point or a full restore. These files can also fail to backup at odd times under normal operation but these are rare. (One case I have notice is when Windows updates are being installed when a backup is run.) Quote Link to comment Share on other sites More sharing options...
tman1991 Posted June 13, 2013 Author Report Share Posted June 13, 2013 Ok so If I am just having it do a custom backup of certain files and not my whole machine, this really is not needed or I can ignore it seems. Quote Link to comment Share on other sites More sharing options...
Scillonian Posted June 14, 2013 Report Share Posted June 14, 2013 Another alternative might be to have a script to backup the clients set to run automatically on a schedule and have a separate script for the server that you run manually when convenient. This way you will not have to have the application open all the time. Quote Link to comment Share on other sites More sharing options...
Scillonian Posted June 15, 2013 Report Share Posted June 15, 2013 (edited) I tried to change the logon details but since my user acct does not have a password I just put it in a username and nothing else and it did not seem to like that? Maybe I missed something. Where were you trying to enter the username and password? It is the Log On properties of the Retrospect Launcher service that you need to change so the service runs as the Retrospect backup operator instead of as System: (RetrospectBackup is the name of the backup operator on my backup server — you will need to change it as appropriate to your server.) The options under the Security section of Preferences can be left as 'Run Retrospect as the logged-in user': The Startup preferences can be left at default settings: Edited June 15, 2013 by Scillonian Quote Link to comment Share on other sites More sharing options...
tman1991 Posted June 15, 2013 Author Report Share Posted June 15, 2013 Yeah same issue. I cant log on the service without a password.. so either with is an issue. Can this be fixed in a patch? to logon as a user with no pw? Quote Link to comment Share on other sites More sharing options...
Scillonian Posted June 16, 2013 Report Share Posted June 16, 2013 Yeah same issue. I cant log on the service without a password.. so either with is an issue. Can this be fixed in a patch? to logon as a user with no pw? As far as I know it is a Windows requirement that a password be present when trying to run a service as a user so there is nothing Retrospect can do about it. If you are not using a password because you do not want to input one when Windows starts there is a Microsoft Sysinternals utility called Autologon for Windows that allows a user to be automatically logged-on with a password. I use this utility on my backup server (which is a headless machine administered via RDP) so when the server is powered on the backup operator is automatically logged-on. The Windows security model is designed to operate with passwords and when a blank password is used some advanced features may not work as expected. Quote Link to comment Share on other sites More sharing options...
tman1991 Posted June 20, 2013 Author Report Share Posted June 20, 2013 Well after failing for 2 days, it has not failed for the last 5 or 6.. Retrospec has not been running in the foreground, its from the launched process only. I do not have a user pw.. So scratching my head on this.. Quote Link to comment Share on other sites More sharing options...
tman1991 Posted June 28, 2013 Author Report Share Posted June 28, 2013 so after 15 days in a row of no errors, last 2 nights errors.. this is really strange? Quote Link to comment Share on other sites More sharing options...
Scillonian Posted June 28, 2013 Report Share Posted June 28, 2013 What were the two errors? Quote Link to comment Share on other sites More sharing options...
tman1991 Posted June 28, 2013 Author Report Share Posted June 28, 2013 Sorry I wasnt clear.. Last two nights, errors. Not Last nite 2 errors. Same error set as above. Quote Link to comment Share on other sites More sharing options...
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