Writer "ASR Writer" backup failed, error -1017 ( insufficient permissions).

[raphael_l]

Hello,

 

I currently use Retrospect 7.7.620 Multi Server,

 

I have an server on Windows 2008 R2 where I have this error :

 

+ Normal backup using Test C SRV DATA at 12/11/2012 08:21 (Execution unit 1)

To Backup Set Disk System Jeu A...

T-8: VssWSnapVolume: Writer "ASR Writer" indicated failure of PrepareForBackup, winerr -2147212300, error -1017

T-8: VssWSnapVolume: Writer "ASR Writer" indicated failure of DoSnapshotSet, winerr -2147212300, error -1017

 

- 12/11/2012 08:21:01: Copying Local Disk (C:) on serveur-donnees

Writer "ASR Writer" backup failed, error -1017 ( insufficient permissions).

12/11/2012 08:32:36: Snapshot stored, 200,3 MB

12/11/2012 08:32:53: Execution completed successfully

Completed: 555 files, 221,5 MB

Performance: 738,1 MB/minute

Duration: 00:11:52 (00:11:33 idle/loading/preparing)

 

It is happen when I tried to backup my C volume.

 

The server is configured like that :

 

- Disk 0 : System Reserved + C + Shadow Volumes ==> dynamik disk

- Disk 1 : Data, ... ==> dynamik disk

 

So, I test the same operation in a virtual machine. When I remove and don't set the disk1 as an dynamik disk, I have not the problem,

 

But, when I transform the disk 1 to a dynamik disk, the error reappear...

 

With the same configuration, I don't have this error on a Windows 2003 R2.

 

When I backup a volume in the Disk1, i have no error.

 

The error inside event logger is : ASR Error: Fail to exclude disk#1. Reason: The disk contains a crit

 

Any idea to solve this problem ? I can't reinstall the server because it is use by user and I have many data on its.

 

Thank you in advance,