Jump to content
seanbreilly

Strange launch window - how do I get the normal GUI back?

Recommended Posts

Occasionally, I come to my Windows 7 64-bit PC and click on Retrospect and get the attached window.

 

It "looks" like something is running and hung, but I really don't know. It's a window I've never seen

in previous versions/OS's.

 

Nothing I click on changes anything, and I can't seem to bring up the normal Retrospect GUI where

I can control and schedule scripts.

 

Is there a way to get back Retrospect Control wihtout rebooting?

 

- Sean

post-16379-0-37632900-1353528312_thumb.jpg

Share this post


Link to post
Share on other sites

Update: If I click on the little x, it kills the job. Then I have to press the green power button and Retrospect restarts.

 

Then I can get to the real GUI and see that the job I killed failed.

 

This window seems to be a "Monitor" - I really want to get to the normal GUI if I'm coming back to my PC

and a background script is having issues...

 

- Sean

Share this post


Link to post
Share on other sites

If Retrospect is already running a job in the background it starts the "Activity Monitor", not the normal GUI. You can only get to the normal GUI by restarting Retrospect. I too find this very annoying. It has something to do with a program running in the background not having privileges to access the desktop. This was introduced with Windows 7.

Share this post


Link to post
Share on other sites

This happened also in the previous version and there was a work around. However, I cannot find this anymore as the KB does not exist anymore. I think it was something with renaming the file extension of the monitor..... This is a very annoying issue.

Share this post


Link to post
Share on other sites

Hi,

 

If you have an iPhone or iPad try the IOS app. You can check the logs (even remotely if you have appropriate internet / local network access) on a backgournd (automatically launched by the scheduler) Retrospect session. You can alo kill the job though I am not sure if when waiting (indefinitely) for media you can assign some space to enable the job to complete.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×