amsimon Posted September 3, 2012 Report Share Posted September 3, 2012 Hi, I recently uninstalled Retropsect 8 for Mac from my iMac. I thought that I followed the directions to completely uninstall the program and any backup schedules, etc. - deleting a couple of files manually as suggested and then running the uninstaller. However, I continue to get a daily notification reminder saying that "You have not been backed up since Sat, Sep 12, 2009. Contact your backup administrator for more information." I've searched around for any remaining retrospect files but can't seem to find them. I'm running Mac OX 10.7.4. Anyone have any suggestions on how to stop these notifications? Thanks. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted September 3, 2012 Report Share Posted September 3, 2012 That looks like the messages I get from the Retrospect CLIENT. It is unclear what you had installed (server or client) and what you actually did when you tried to uninstall it. Quote Link to comment Share on other sites More sharing options...
amsimon Posted September 4, 2012 Author Report Share Posted September 4, 2012 Hi, thanks for the response and sorry I did not give more details. I had the Desktop 3-user license. So, I had the Console/Engine and Client running on my desktop computer. I was not using it on any other computer. To uninstall, I thought that I followed the instructions below, including deleting those folders and files from the Library folders. I checked again and those files and folders are no longer there. I do have Time Machine running to an external backup drive. Could that have anything to do with it? Thanks. To remove EMC Retrospect 8.0, follow the steps outlined below. 1. The Uninstaller preserves Config files (which contain the database of logged-in clients, scripts and schedules, and general Retrospect engine preferences), the Retrospect console’s preferences, and all Media Set Catalog files (which keep track of what files are backed up to each Media Set). If you instead want to completely remove all of these settings and Catalogs, delete the following files and folders: /Library/Application Support/Retrospect/Catalogs/ /Library/Application Support/Retrospect/Config80.bak /Library/Application Support/Retrospect/Config80.dat ~/Library/Preferences/com.emc.Retrospect.plist 2. Open the EMC Retrospect 8 application folder and double-click the Uninstall Retrospect 8 icon to run the uninstaller. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted September 4, 2012 Report Share Posted September 4, 2012 OK, you seem to have installed and uninstalled the console/engine. But you also seem to have installed the Client software on the same computer. Try running the Client uninstaller. Quote Link to comment Share on other sites More sharing options...
amsimon Posted September 4, 2012 Author Report Share Posted September 4, 2012 I didn't see an unintaller for the Client software. I tried reinstalling the Client software to see if it came with an uninstaller, which it did not. However, I did find an uninstaller that someone has posted at this site: http://derflounder.wordpress.com/2011/04/01/uninstalling-the-retrospect-backup-client/ I ran it and hopefully it worked. Thanks Quote Link to comment Share on other sites More sharing options...
Daniels Posted September 5, 2012 Report Share Posted September 5, 2012 If you download the client for 9 you can use that uninstaller to remove the client from the computer. I have found that it completely removes the client including any changes to settings you have made on the client. Quote Link to comment Share on other sites More sharing options...
amsimon Posted September 6, 2012 Author Report Share Posted September 6, 2012 Thanks for the tips. The uninstaller from the site I listed did work. I don't get the reminders now. Quote Link to comment Share on other sites More sharing options...
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