tracker Posted March 9, 2012 Report Share Posted March 9, 2012 I hadn't checked Retrospect in a while and when I launched it asked for my license key and I found that all my scripts and logs were gone. Is there any way to recover them? I was then prompted to download and install the new version 9.0.1 which I did. Quote Link to comment Share on other sites More sharing options...
Maser Posted March 9, 2012 Report Share Posted March 9, 2012 Restore the last working "config80.dat" file from your backup, stop the engine, replace the "wrong" version with the backed up version, then restart the engine. If you never backed up the "config80.dat" file, then you will have to readd your scripts/clients, locate your media sets, etc... Quote Link to comment Share on other sites More sharing options...
tracker Posted March 9, 2012 Author Report Share Posted March 9, 2012 .dat file sounds like Window version. I'm running Mac Quote Link to comment Share on other sites More sharing options...
twickland Posted March 9, 2012 Report Share Posted March 9, 2012 Config80.dat is the Mac configuration file. It's located at /Library/Application Support/Retrospect. Quote Link to comment Share on other sites More sharing options...
tracker Posted March 9, 2012 Author Report Share Posted March 9, 2012 OK I found it. There is one marked Config80.dat.bad and is replaced by a new one. How do I restore so the scrips show up in the program? Quote Link to comment Share on other sites More sharing options...
twickland Posted March 9, 2012 Report Share Posted March 9, 2012 OK I found it. There is one marked Config80.dat.bad and is replaced by a new one. How do I restore so the scrips show up in the program? If there is a file called Config80.bak and it's dated from prior to the time you began experiencing problems, you could try stopping the Retrospect Engine, removing the existing Config80.dat file, and restarting the engine. However, if, as is most likely, Config80.bak is more recent, and you don't have a recent good backup of Config80.dat, you are out of luck; you'll need to recreate everything from scratch. We back up Config80.dat as part of our normal backups, and also periodically copy the file to another local hard drive volume so that a good copy is always readily available. Quote Link to comment Share on other sites More sharing options...
tracker Posted March 9, 2012 Author Report Share Posted March 9, 2012 If the system renamed the old file as bad then if I restore it, wouldn't I just be putting a bad file back in place. I do have a backup of it as I backup to an external drive. I have three backups to choose from. Quote Link to comment Share on other sites More sharing options...
twickland Posted March 9, 2012 Report Share Posted March 9, 2012 If the system renamed the old file as bad then if I restore it, wouldn't I just be putting a bad file back in place. I do have a backup of it as I backup to an external drive. I have three backups to choose from. Personally, I would first choose a backup from a few days ago. If this version is also bad, try any of the others; you've nothing to lose. Quote Link to comment Share on other sites More sharing options...
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