xz4gb8 Posted March 7, 2012 Report Share Posted March 7, 2012 After installing 9.0.1.401, Console pops up update message, "Retrospect 9.0.1.401 is available—you have 9.0.0.319." Preferences also show "Server version: 9.0.0.319". About Retrospect shows the new version. I did stop the server before upgrading using downloaded file. Quote Link to comment Share on other sites More sharing options...
twickland Posted March 7, 2012 Report Share Posted March 7, 2012 When updating an existing installation, the original engine needs to be running when the new version console is launched. This is not made clear in the instructions. Quote Link to comment Share on other sites More sharing options...
xz4gb8 Posted March 7, 2012 Author Report Share Posted March 7, 2012 When updating an existing installation, the original engine needs to be running when the new version console is launched. This is not made clear in the instructions. Oops. Scott told me to uninstall and then install the new version. Now I get "The BPM file for the package "Retrospect Engine Installer.pkg" does not seem to exist. Make sure that you have not renamed the package." No Engine is installed. There is no BOM probably because there is no such package (that I can find)! Quote Link to comment Share on other sites More sharing options...
xz4gb8 Posted March 7, 2012 Author Report Share Posted March 7, 2012 I found a fix. I re-installed from another account with Administrative privileges. My guess is that the uninstall left something in the original account which confused any new install. I still wonder where that error message was generated. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.