a8a32eda-fa6f-49b0-8e43-23b128e198e8 Posted August 31, 2011 Report Share Posted August 31, 2011 Hi all, I hope someone can help me here. I am running Retrospect 8.2 on a MacBook Pro, with a Drobo, which has worked seamlessly for the past 2 years. Having just returned from a 2 week break, I find that it is not backing up anything at all, and it has no members in the Media Set (Status. No Members – Grey Blob) See screen shot. Can anyone shed any light on why they have disappeared, and more importantly, how do I get them back. I have to say, I don't find Retrospect as easy to fathom as earlier versions, or maybe thats just me. Thanks in anticipation. David Bell Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 31, 2011 Report Share Posted August 31, 2011 Are you sure it isn't just a display glitch? I mean, how can the media set contain files, but no members? Have you tried restarting the Mac running the Retrospect Engine? Quote Link to comment Share on other sites More sharing options...
a8a32eda-fa6f-49b0-8e43-23b128e198e8 Posted August 31, 2011 Author Report Share Posted August 31, 2011 Hi Lennart, Thanks for your response. I don't think its a display glitch. If I try to run a script, I get the same thing with the selected Media Set. See screen shot. Yes, I have totally restarted both the Mac/Retrospect and the Drobo. David Quote Link to comment Share on other sites More sharing options...
scsctech Posted September 14, 2011 Report Share Posted September 14, 2011 Hi Lennart, Thanks for your response. I don't think its a display glitch. If I try to run a script, I get the same thing with the selected Media Set. See screen shot. Yes, I have totally restarted both the Mac/Retrospect and the Drobo. David This has happened to me numerous times since the update to Retrosuck 8. Sometimes nothing helps but deleting the media set and recreating. (ive tried repairing, rebuilding, rebooting, no luck) Wish I had better news for you. Quote Link to comment Share on other sites More sharing options...
Guest Steve Maser Posted September 15, 2011 Report Share Posted September 15, 2011 I've seen this where it looks like a Media Set is missing members -- but it's actually not -- and a quit and relaunch of the Console makes things appear correctly. If there are active Activities running (a lot of them) when you launch the console, it's a good idea to wait a few minutes after launching it to let it catch up to display everything. For example, I have 8 media sets running with 8 proactive scripts. On occasion, if I fire up the console, it'll indicate that one of the 8 is missing members -- when it's clearly not. A quit/relaunch of the console clears this up. Usually what I do now is just fire up the console, click on "Activities" and once *that* is populated (and I can manipulate things there) -- *then, and only then* do I do anything that would modify things (like make new rules, etc...) I would agree, though, that the console process should probably take a higher priority than other activity processes -- and hopefully that is being addressed in the upcoming update. Quote Link to comment Share on other sites More sharing options...
twickland Posted September 15, 2011 Report Share Posted September 15, 2011 Just to add to what Steve says, remember that it's the engine that does all the actual work. As long as the engine knows the makeup of the media sets, the sources, scripts, and schedules, etc., your backups will be performed correctly. In other words, trust the operation of the engine more than you do the console. The console is just a window into the engine and, as many have noted, its communication with the engine leaves much to be desired. As an extra precaution, I try to always be sure to quit the console when I don't actually need it, to avoid the chance that some unwanted or incorrect information might be passed to the engine. Quote Link to comment Share on other sites More sharing options...
scsctech Posted September 15, 2011 Report Share Posted September 15, 2011 I am aware of the sluggishness of the console, but in the occasions that I mentioned above, no activities would run and the only solution was to nuke the media set and start over. Similarly whenever i get a catalog out of sync error, nothing fixes aside from recycling. Quote Link to comment Share on other sites More sharing options...
6bb4e311-4536-4d71-81d2-1910303931c9 Posted October 4, 2011 Report Share Posted October 4, 2011 In other words, trust the operation of the engine more than you do the console. Ahem. That doesn't actually feel too well, does it. It's like recommending the pilot to trust the flight computer even if all the displays issue warnings and stuff. "Somehow the brain behind the GUI will know what to do"... that isn't actually a very clever thing to do if you are about to trust your data to a system. to me it's just one more sign of the many flaws of RS, once you get a bit more serious in terms of data size and sources count. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted October 4, 2011 Report Share Posted October 4, 2011 Ahem. That doesn't actually feel too well, does it. It's like recommending the pilot to trust the flight computer even if all the displays issue warnings and stuff. "Somehow the brain behind the GUI will know what to do"... that isn't actually a very clever thing to do if you are about to trust your data to a system. to me it's just one more sign of the many flaws of RS, once you get a bit more serious in terms of data size and sources count. Well, at least it's better than the opposite. What if the GUI said "all is well" when it actually is not? Quote Link to comment Share on other sites More sharing options...
6bb4e311-4536-4d71-81d2-1910303931c9 Posted October 4, 2011 Report Share Posted October 4, 2011 That would be even worse. But that doesn't make the situation good now. How do you check if the engine is doing something meaningful, if you have no GUI and you have no way to check the engine e.g. using a shell? Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted October 4, 2011 Report Share Posted October 4, 2011 That would be even worse. But that doesn't make the situation good now. How do you check if the engine is doing something meaningful, if you have no GUI and you have no way to check the engine e.g. using a shell? No, of course it doesn't make the situation good. We are all aware of the flaws of the console. The best we can do is exit the console when not in use and launch it again when we need to check the engine. Quote Link to comment Share on other sites More sharing options...
6bb4e311-4536-4d71-81d2-1910303931c9 Posted October 5, 2011 Report Share Posted October 5, 2011 Right. That's what we do all the time. Quote Link to comment Share on other sites More sharing options...
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