Jump to content
Sign in to follow this  
tortured

Losing config65 repeatedly

Recommended Posts

Reduces itself to 85k and asks for code, forgets all settings. Typical working size has been 200-300k, setup is 2 years old. Restore a recent copy, run a backup or two, breaks again on next load of program. Daily. Version 6.5.319 on a 2k3 server, all OS updates done. Thoughts?

Share this post


Link to post
Share on other sites

Hi,

 

Are your backups completing correctly? Does the config65.bak file get trashed on load as well? The operations log? Are you sure it breaks upon loading the program and not on exit? What happens if you schedule an execution, does it launch the program and ask for the license? What happens if you delete that file altogether (and the .bak) and create a new one, does the new one get trashed also?

 

The last build available for 6.5 was 6.5.350, you might get that. It is available in the download archives: http://www.emcinsignia.com/supportupdates/updates/retrospect/archive/#UPDATETYPE14

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×