Mayoff Posted February 6, 2006 Report Share Posted February 6, 2006 \If you would like to read more info on Retrospect 7.5, you can check out the following Knowledgebase items: Retrospect 7.5 Read Me: http://kb.dantz.com/article.asp?article=8331&p=2 Changes from 7.0 to 7.5 http://kb.dantz.com/article.asp?article=8343&p=2 Link to comment Share on other sites More sharing options...
nembot Posted February 7, 2006 Report Share Posted February 7, 2006 Hi, Thank you for the UIR feature. Thanks, Link to comment Share on other sites More sharing options...
darchell Posted February 11, 2006 Report Share Posted February 11, 2006 Hi Robin, Ok, I bite. I just upgraded my Dantz Retrospect Professional license to 7.0 3 weeks ago. 7.5 is now available, but the system is saying that I need to pay another $45 to get the latest update to 7.5. Please ... tell me that's a little buglet. You guys aren't actually charging upgrade fees to get 7.5 for a license that was purchased on Jan 19th, are you??? Doug. Link to comment Share on other sites More sharing options...
nekr0phage Posted February 17, 2006 Report Share Posted February 17, 2006 Hi Doug, You can contact customer service to get an update for a product purchased within the last 30 days. The phone number is 1-800-225-4880. Link to comment Share on other sites More sharing options...
sponnath Posted March 15, 2006 Report Share Posted March 15, 2006 I called customer service and was told that regardless of whether you have Express or 7.0 Pro, the upgrade price is the same. Sure seems like a current 7.0 Pro customer who paid a lot for their software would get a better price for their upgrade than someone that got their Express copy for nothing included with their hard drive. Kinda like getting the same for your auto tradein as the guy that brings in the free toy car he got in his cereal box...... Link to comment Share on other sites More sharing options...
jelenko Posted March 22, 2006 Report Share Posted March 22, 2006 Where is the option for custom drivers when preparing for Disaster Recovery? I can't find any checkbox to add custom drivers. Would someone confirm the check box is actually there? And, please, a hint on where it is? Thanks Link to comment Share on other sites More sharing options...
rfitzva Posted March 25, 2006 Report Share Posted March 25, 2006 I tried duplicate volume using 7.0. I was duplicating a 200 GB volume onto a 250 GB volume. It failed with an out of space error after backing up about 120GB. The seems to be a similar known problem for backup, however the workaround does not apply to duplicate volume. Now I am supposed to pay for a new release to maybe get a fix? Also what is the best speed anyone has gotten backing up to an external USB 2.0 drive? It took nearly 24 hours to write about 120 GB and an attempted restart which wrote nothing took about and hour. Link to comment Share on other sites More sharing options...
jelenko Posted March 25, 2006 Report Share Posted March 25, 2006 Best speed I've gotten is 400MB/min to 500MB/min. Link to comment Share on other sites More sharing options...
awnews Posted March 26, 2006 Report Share Posted March 26, 2006 On a new AMD 4400 PC with an ASUS on-board USB2 port to a USB2 enclosure + Seagate 250G IDE drive. This was for a new Normal Backup (not Duplicate) of the C Drive to a Retro backup on the USB drive. + Normal backup using PC1_CDrive_to_U at 3/8/2006 8:00 AM (Execution unit 1) To Backup Set PC1_C_to_U... - 3/8/2006 8:00:44 AM: Copying C_Drive (C:) 3/8/2006 8:41:35 AM: Snapshot stored, 73.1 MB 3/8/2006 8:41:40 AM: Comparing C_Drive (C:) 3/8/2006 9:18:34 AM: Execution completed successfully Completed: 82825 files, 44.5 GB Performance: 1296.1 MB/minute (1336.1 copy, 1259.1 compare) Duration: 01:17:50 (00:07:40 idle/loading/preparing) Link to comment Share on other sites More sharing options...
cullyone Posted November 3, 2006 Report Share Posted November 3, 2006 Anyone having problems with Retro Pro 7.5 System seems to be very slow. Under Task Manager, Retro is constantly "not responding". Any answers. Link to comment Share on other sites More sharing options...
nekr0phage Posted November 3, 2006 Report Share Posted November 3, 2006 CullyOne - Please start a new thread with a thorough explanation of the problem you are having and a detailed description of your setup. Link to comment Share on other sites More sharing options...
cullyone Posted November 4, 2006 Report Share Posted November 4, 2006 Windows XP Home Edition... SP2 Retrospect Pro 7.5 I keep Retrospect open so backups which I have scheduled can run. Very simple. Not all the time, but quite a few, when I am trying to review some Retro reports, i.e. log or scheduled or any other, Retro seems to lock up and takes a considerable amout of time to come back. Lock up, meaning thru the Task Manager I can see that Retro is sitting in a state of "Not Responding". It does come back, but I have to wait. What can be causing this problem. Link to comment Share on other sites More sharing options...
nekr0phage Posted November 6, 2006 Report Share Posted November 6, 2006 Quote: CullyOne - Please start a new thread ... Link to comment Share on other sites More sharing options...
slacker17 Posted December 21, 2006 Report Share Posted December 21, 2006 anyone who has retrospect 7.0 shouldn't have to pay until the number changes to 8.0 that's my opinion though. it seems if a company has a good product they know a business will buy it and then keep charging for minor updates to the product. it's like contracting out to the military and then ripping them off and then charging the military to fix their own mistakes. Link to comment Share on other sites More sharing options...
Mayoff Posted December 21, 2006 Author Report Share Posted December 21, 2006 Well, if you looked at the feature list you will see that 7.0 to 7.5 included a bunch of major product changes. Software developers charge for Major releases and give free updates for minor updates. 7.x changes are considered major, 7.5.XXX changes are minor releases and are always free (X being the change in version number) Customers can purchase annual support and maintenance so that they don't have to pay for any upgrades or tech support for a full year. Link to comment Share on other sites More sharing options...
robertdale001 Posted December 21, 2006 Report Share Posted December 21, 2006 I need help with creating a catolog file for a backup set (I am running windows XP) Through a complex set of improper computer inputs, I lost backup sets on my western digital external hard drive. I used a software program to retrieve these lost file (.rdb files) and have since reloaded them onto this external hard drive (my computer was also reformatted (not using quick format) and I have it up and running. My problem is that when I try to recreate a catolog file from the .rdb files, retrospect does not recognize them (I have even purchased the upgrade to retrospect 7.5 in hopes that this might help me). I have the correct search path, but the files don't get recognized in retrospect. I can see them if I go to windows explorer. Does anyone have any ideas on how I can ultimately recover files from this backup set? I am desperate! Link to comment Share on other sites More sharing options...
Mayoff Posted December 21, 2006 Author Report Share Posted December 21, 2006 Robertdale001, please create a new thread, you will probably get more replies then attaching to Read Me thread. Link to comment Share on other sites More sharing options...
gwenael Posted December 17, 2007 Report Share Posted December 17, 2007 I've got a problem with my backup, after all end off backup process, I receive 2 mail notification, the fist tell me that the back up is ok and the second tell me that he "can't backup the registry, error -1019 insufficient resources", can you help me Link to comment Share on other sites More sharing options...
Mayoff Posted December 17, 2007 Author Report Share Posted December 17, 2007 gwen, You seem to have hijacked the current topic. Please create a new topic, I am sure more people will see your question. Link to comment Share on other sites More sharing options...
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