plaflam Posted January 9, 2002 Report Share Posted January 9, 2002 We are using Retrospect WG 4.1 on our server and clients under OS 8.6. Will this version works under OS 9.2? If not, what are the updates or upgrades solutions. Thank you for a quick answer... Link to comment Share on other sites More sharing options...
IrenaS Posted January 9, 2002 Report Share Posted January 9, 2002 For full OS 9.x compatibility, upgrade to Retrospect 5.0. Irena Solomon Dantz Tech Support Link to comment Share on other sites More sharing options...
trag Posted March 28, 2002 Report Share Posted March 28, 2002 Is it just me, or is there no way to get to the above URL via links from Dantz's main page? I'm happy to have found the link here, as it eliminates (or should eliminate, 13 MB takes a bit to download) that pesky Set Clock bug in 4.1. And, making this link available would actually take care of those complaints (mostly) from folks who were complaining about the Set Clock thing in 4.1. I actually came here looking for info on a different issue, but this is a nice serendipity. Link to comment Share on other sites More sharing options...
IrenaS Posted March 28, 2002 Report Share Posted March 28, 2002 Actually, this update had been replaced by the 5.0 update. After offering the free update from 4.1 for almost 2 years, the 4.3 update is no longer available. We are actually working on a patch for 4.x users that are seeing the clock problem. This will be a free patch to your existing software, and should be available in the newt few weeks. Link to comment Share on other sites More sharing options...
Mayoff Posted April 29, 2002 Report Share Posted April 29, 2002 Hello, Dantz now has an update that fixes the "Expiration" problem that results in the dialog box asking users to reset the clock during launch. The update can be found at: ftp://ftp.dantz.com/pub/updates/retro_clock_update.hqx This update should work for Retrospect 4.0 and 4.1 users. Link to comment Share on other sites More sharing options...
DavePinnell Posted April 30, 2002 Report Share Posted April 30, 2002 The link to this update appears not to be working. Clicking on the link produces the message: "Not Found. The requested URL //ftp.dantz.com/pub/updates/retro_clock_update.sit was not found on this server." Entering the address into my browser produces the message: "retro_clock_update.sit: No such file or directory." Can you tell me if there's any other way to get hold of this update? Link to comment Share on other sites More sharing options...
IrenaS Posted April 30, 2002 Report Share Posted April 30, 2002 The URL has been changed. Mayoff's amended post contains the correct one: ftp://ftp.dantz.com/pub/updates/retro_clock_update.hqx Link to comment Share on other sites More sharing options...
impala Posted May 28, 2002 Report Share Posted May 28, 2002 Dantz should not yank a free minor update from their web page to force users to buy a major updated. Bad bad bad. Link to comment Share on other sites More sharing options...
Mayoff Posted May 29, 2002 Report Share Posted May 29, 2002 This update was never removed, I just provided the wrong URL in one of the threads. Thanks Link to comment Share on other sites More sharing options...
impala Posted May 31, 2002 Report Share Posted May 31, 2002 Are you sure? All I see are driver updates for 4.2 and 4.1 Link to comment Share on other sites More sharing options...
Mayoff Posted June 1, 2002 Report Share Posted June 1, 2002 Try this URL: ftp://ftp.dantz.com/pub/updates/retro_clock_update.hqx Link to comment Share on other sites More sharing options...
MS_IntelliCow Posted June 27, 2002 Report Share Posted June 27, 2002 Mayoff, your response is somewhat disingenious. Impala is actually asking why the 4.1 to 4.3 update is no longer available. It seems to me to be unfair to require your users to pay for the 5.0 upgrade by removing your 4.3 update. Is there any reasonable justification for this? Link to comment Share on other sites More sharing options...
Guest Posted June 27, 2002 Report Share Posted June 27, 2002 Yes, our currently shipping version is Retrospect 5.0. We are no longer distributing older versions of the software. There have been no paid upgrades for Retrospect / Macintosh in over 4 years. In order to actually stay in business, we made the decision to charge for our current release. Our current shipping version is Retrospect 5.0, which is what we are distributing, and customers are paying for. While we are not distributing free upgrades to older versions of the program, we did release a patch for the 4.1 version to fix the expiration issue. Link to comment Share on other sites More sharing options...
MS_IntelliCow Posted June 28, 2002 Report Share Posted June 28, 2002 If I purchase Retrospect Desktop 5.0 for the Mac, and have three clients already installed with a 4.x version of the client (2 Macs and 1 PC), do I have to buy 5.0 Client licenses, even though 4.x clients will work fine with Retrospect Desktop 5 (and the only reason to buy the Client upgrades is that Desktop 5 demands you pay an additional $90 for clients in order to actually upgrade the system to 5.0)? This would be unfortunate, because the functionality I need (more-than-2GB backup files to hard drives) is supplied in 4.3, which is no longer available as a free upgrade. Link to comment Share on other sites More sharing options...
MS_IntelliCow Posted June 28, 2002 Report Share Posted June 28, 2002 Whoops! I spoke too soon. IrenaS's earlier posted link actually does provide access to the 4.1/4.2 to 4.3 updater, which I have since obtained. I apologize for misunderstanding AmyC's mildly confusing message -- I thought she was saying that Dantz was no longer offering a free update to 4.3, though I guess she thought I was whining about 5.0 being a paid upgrade and was actually explaining why Dantz was charging for that (as is obviously their right -- Retrospect is good software). Sorry 'bout that. Link to comment Share on other sites More sharing options...
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