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-1017 error - "disconnected network drive"


garrison

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I'm running Retrospect 7 on a Windows XP workstation attempting to backup a file server as a mapped drive. Upon automated execution I get a -1017 Insufficient Permissions error from Retrospect and Windows then recognizes the drive as a "disconnected network drive."

 

The launcher service is configured to log in as the current user, who has administrator privileges on the file server. I've also configured a startup batch file in Windows to autodisconnect persistent: no for the file server mapping.

 

Has anyone else experienced this problem? It used to be occassional, but now it's invariable.

 

Thnks for any help.

 

Kirk Miller

Garrison Institute

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Hi

 

Did you configure the launcher service manually? Don't!

Please put it back to defaults.

 

Then add an admin user of the machine running Retrospect (not the network share) to the Retrospect security preferences.

 

If the volume requires log on you can set that in the volume properties in the configure->volumes window.

 

Thanks

nate

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