wlandymore Posted September 22, 2005 Report Share Posted September 22, 2005 I've been trying to do a full backup of an exchange server for the disaster recovery CD but it keeps on giving me an 'trouble reading files, Unknown Windows error- error 1001' when I do the full backup. I have checked the databases and they are fine, and a backup of just the exchange data works without problem. I have checked the RAM, the HD for errors, and the event viewer and there doesn't seem to be anything wrong with this computer. Can anyone tell me why the full backup is failing on the exchange box? Link to comment Share on other sites More sharing options...
natew Posted September 26, 2005 Report Share Posted September 26, 2005 Hi OS, Exchange and Retrospect version please? Can you post the section of the Retrospect log showing the error? What is your backup media? Thanks Nate Link to comment Share on other sites More sharing options...
wlandymore Posted September 26, 2005 Author Report Share Posted September 26, 2005 have tried backing up to tape and to HD as a file. OS is XP on the backup server and 2003 server std. edition on the exchange box. Exchange is 2003 Retrospect version is 7.0 multi-server with all add-ons -------------------- - 9/23/2005 3:25:10 PM: Copying SRS Storage on EXCHANGEBOX Backup type: Full T-160: MapError: unknown Windows error -1,003 Trouble reading files, error -1001 (unknown Windows OS error) 9/23/2005 3:25:24 PM: Execution incomplete Remaining: 2 files, zero KB Completed: 0 files, zero KB Performance: 0.0 MB/minute Duration: 00:00:12 (00:00:03 idle/loading/preparing) --------------------- But I've gone through all of the mailboxes and things and I can't seem to find any problems with anything that might cause it. Link to comment Share on other sites More sharing options...
natew Posted September 27, 2005 Report Share Posted September 27, 2005 Hi Are there any errors in your event log in regard to this backup? Your log seems to indicate that the database backup is failing and not mailbox backup. To clarify: Retrospect can sucessfully back up the full exchange database right? Does NT backup give any errors when you try to backup exchange? Thanks Nate Link to comment Share on other sites More sharing options...
wlandymore Posted September 29, 2005 Author Report Share Posted September 29, 2005 no errors in the event log at all. Everything single one is white information events. I've done a backup of just the exchange data in the past and this went successfully. It's only when I do a 'full' backup that it's fails. I'll try an NTbackup on it and see how it goes. Link to comment Share on other sites More sharing options...
wlandymore Posted September 29, 2005 Author Report Share Posted September 29, 2005 ran the NTbackup and everything went perfectly. No errors in the event viewer or the log. Link to comment Share on other sites More sharing options...
natew Posted September 30, 2005 Report Share Posted September 30, 2005 Hi You have Retrospect 7.0.326 correct? Does this happen when you back up to a new backup set as well? Go to the configure->volumes screen and unlicense the exchange server. Then close Retrospect, relaunch and license it again. Thanks Nate Link to comment Share on other sites More sharing options...
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