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lejzer

Trouble with Retrospect Exchange Server Agent

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Hi,

 

Recently i'm having trouble doing daily backups with Retrospect Exchange Server Agent. Backup starts, but aborts after a while with the following message in the eventlog on the Exchangeserver:

 

Eventid 2: The specified network name is no longer available. The Exchange database copy failed.

 

On the same server in Systemlog i get this:

 

Eventid 50: {Lost Delayed-Write Data} The system was attempting to transfer file data from buffers to \Device\LanmanRedirector. The write operation failed, and only some of the data may have been written to the file.

 

A few weeks back i got the same message and thought there was a problem with the destination server. I changed destination to one of my other servers. It worked for a while, and suddenly the same message came back but on the new server.

 

When i get this message the destinationserver just stops to respond on the network for about 30-60 mins, then it goes back to normal.

 

I don't know if this problem is due to Retrospect or something else. But i get more errormessages probably because of the "freeze". The following is errors on the destinationserver:

 

Eventid 1000: Windows cannot establish a connection to id.local with (0).

 

and

 

Eventid 1000: Windows cannot query for the list of Group Policy objects . A message that describes the reason for this was previously logged by this policy engine.

 

Errors above is probably because of the server freezing.

 

I don't know why this is happening; but i have a few options:

 

* Retrospect causing this error.

* Broken/faulty networkcard on server (but on which server).

* Broken port(s) on gigabitswitch.

 

The problem is that the same error occured when backuping to another server, and continued to do so when i changed destination to another server.

 

Normal Backuproutines with Retrospect works as it should, and are using the same servers.

 

Any ideas?

 

Thanks

 

Martin

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This agent is really old and no longer supported by our tech support group (because we have much better products available now). I would highly recommend upgrading to Retrospect 7 with the exchange add on. It includes much better integrated exchange support, error reporting and mailbox level backups. It really is the safer way to protect exchange.

 

BTW, I believe those are all Windows exchange errors. Check the MS website to see if they have similar errors.

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