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RS 6.5.35 can't recognize its own archives anymore

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The Retrospect product is Retrospect 6.5.35 with driver update 5.4.110.

The backup unit is Memorex DVD+/-DLRWL1 F16 Firmware update BWSE,

The Computer is Dell OptiPlex GX200, Pentium 3.

The system is Windoze 2000 (5.00.2195) service pack 4.

 

RS reports Configure - Devices - Memorex etc. - Locked and Unknown and Incompatible

for a new blank DVD+RW, DVD-R and CD-RW by TDK and its own previous disks

which were working before yesterday

 

I thought the writer might have gone bad so I tested it in Read DVD(worked),

Write w Nero BackItUp (worked) test of that backup (same checksum when restored)

and conclude that, except with RS, the DVD drive works fine

 

What next? I'm rapidly losing patience with RS

 

Thanks

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from another posting about really long erasures

of an already blank DVD I'd better add

that the Devices - Environment shows ASPI

rather than NT passthrough

 

and that the same thing happens, locked, unknown, incompatible

with DVD+R as well

 

Thanks again

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Hi

 

Did you run the drive auto configuration at any time? That can render previosly recorded disks unreadable. Remove any .rdi files from the C:\documents and settings\all users\Application data\Retrospect folder. I suspect that will take care of it.

 

Thanks

Nate

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That didn't work

 

Once the .rdi files were gone RS wouldn't recognize my DVD writer anymore

as a backup device and forced me to configure it again

 

It will not accept either a DVD+R or DVD+RW

but did configure for a CD+RW

 

When I try a DVD it says 'checking disk information'

then spits the disk back out again

 

Any other ideas?

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Hmmmmm

 

In general DVD+ media works best but there are no guarantees there either. A lot depends on the drive itself.

 

Does switching back to NT passthrough make any difference?

 

Thanks

Nate

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How would I switch back to NT passthrough?

 

I didn't run any auto configuration, this simply started

after working for dozens of backup disks

 

I did notice when I did the initial configuration

that if I set it up for DVD+RW and then tried

the configure for DVD+R, that RS would forget

how to use DVD+RW

 

Would any of the log files help?

They sure don't help me,

but maybe there's something there

that would mean something to you

 

Thanks again

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Hi

 

Quote:

How would I switch back to NT passthrough?

 

 


 

Type CTRL + ALT + P + P at any screen in Retrospect and check the "Use NT passthrough" box under the execution heading.

 

Quote:

I didn't run any auto configuration, this simply started

after working for dozens of backup disks

 

I did notice when I did the initial configuration

that if I set it up for DVD+RW and then tried

the configure for DVD+R, that RS would forget

how to use DVD+RW

 


 

This is really confusing. You say you didn't run auto configuration but then you say you did with multiple media types. Which is it?

 

If you run auto configuration for DVD-R and then run it again for DVD-RW Retrospect will stop using the configuration for DVD-R. You have to run auto configuration for all media types in one session, you cannot add media types to the configuration later. I suspect this is whats wrong in your case.

 

Retrospect CD/DVD drive auto configuration files end with the .rdi extension. I suspect you have a few of these in the Retrospect preferences folder. c:\documents and settings\all users\application data\Retrospect. Try pulling them out one by one and relaunching Retrospect. You should be able to find the one that works with the media you are having trouble with.

 

Thanks

Nate

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When I originally set up RS, I had to configure it of course

and when I did that :

 

"I did notice when I did the initial configuration

that if I set it up for DVD+RW and then tried

the configure for DVD+R, that RS would forget

how to use DVD+RW"

 

I didn't understand that, I only mentioned it

 

Then RS stopped working for no reason that I can see,

it refused to let me configure again, I removed the .rpi files

(it pleases me to imagine that I remember they're called)

and couldn't configure for anything but CD-RW,

when it asks me if I'd like to configure for other types

I tried DVD+R and DVD+RW disks but

it simply spit anything else out.

 

I've already got dozens of DVD backups burned

but it can't recognize any of them

 

Presently there's only device00 in the prefs

and it says

 

[Default]

Retrospect=6.5.350

RDI=0x64

User=0x1

Vendor=Memorex

Product=DVD+/-DLRWL1 F16

Revision=BWSE

ShowType=0x41633031

DriverFlags1=0x70994f02

DriverFlags2=0x10003

DriverFlags3=0x0

DriverFlags4=0x0

DriverFlags5=0x0

Date=3/30/2005

Stamp=0xbe6fb074

Formatter=0x2

Media=0x100

TestResult=0x1

 

No clues for me there, anything help you?

 

Thanks yet again

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Switched back to NT passthrough,

used delete in configure, then configure and got

Assertion Failure of module.cpp-457

which was apparently written in assert.log.utx

and may (or may not) have been sent to you folks,

then Retrospect crashed

 

BUT there's good news

 

I fired it back up and it let me configure for

DVD+RW, DVD+R, CD-RW, AND CD-R

(I'm out of DVD-R and haven't seen DVD-RW anywhere)

 

It now recognizes the archive disks again

and the 2 deviceNN files now say

 

device00

 

[Default]

Retrospect=6.5.350

RDI=0x64

User=0x1

Vendor=Memorex

Product=DVD+/-DLRWL1 F16

Revision=BWSE

ShowType=0x41633038

DriverFlags1=0x0

DriverFlags2=0x0

DriverFlags3=0x0

DriverFlags4=0x0

DriverFlags5=0x0

Date=3/31/2005

Stamp=0xbe70f677

Formatter=0x2

Media=0x0

TestResult=0x0

 

and device 01

 

[Default]

Retrospect=6.5.350

RDI=0x64

User=0x1

Vendor=Memorex

Product=DVD+/-DLRWL1 F16

Revision=BWSE

ShowType=0x41633035

DriverFlags1=0x70b94f02

DriverFlags2=0x3

DriverFlags3=0x93

DriverFlags4=0x0

DriverFlags5=0x0

Date=3/31/2005

Stamp=0xbe7161ff

Formatter=0x2

Media=0x198

TestResult=0x1

 

 

When this ordeal started I noticed that there were

four .rdi files, device 00, 01, 02, and 03

which I deleted by dragging to the trash without reading

 

Was all this caused by corruption of these deviceNN files?

 

If I decide to configure for DVD-R or dual layer disks

do I have to delete the device files and do all this configuration

for all these types all over again?

 

Thanks again again

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Hi

 

I doubt the device files were corrupt. More likely it was the change from NT passthrough to ASPI that was the problem. Retrospect uses ASPI by default if it is installed. It may have been installed by another program sometime after you ran the initial drive configuration.

 

Yes, you can only use the media types that you have configured in this configuration file. If you want to add more you need to run configuration on all media types again. Bummer for sure but that's the way it goes. I make extra copies of my rdi files for safe keeping so I only have to run the configuration once.

 

Thanks

Nate

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