polgreen Posted February 9, 2005 Report Share Posted February 9, 2005 After more than 6 weeks of not being able to backup one of my PCs I have resolved the dreaded Error 1013. Scanning incomplete, error -1013 (malformed name) When the error occurs, Retrospect (v6.5) aborts the backup and moves on to the next disk. The error was caused by the file ntdll.dll in C:\Windows\system32 on a remote machine. The file had become corrupted (virus, perhaps) in that windows thought it was a folder but it was still a file. No means of deleting this file was found to be effective. Nor was the error detected or fixed by using Chkdsk or XP's Disk Checking. It was possible to move the file elsewhere on the disk. I moved it to a folder that I did not want to back up and added that folder to the list of folders not to be backed up. This was not effective. Retrospect still choked on the offending file even though it was not supposed to be backed up. I had to open Retrospect Client on the offending machine, select the Access page, check Private Files... and Add the directory where the offending file is. No more error 1013. A side not on KB # 6043. This document tells you how to have Retrospect ignore errors and continue backup anyway. The instructions are terse and some extra comments will likely help the novice: 2) WARNING: Users can force Retrospect to back up a volume reporting the -1013 error during volume scan, but this will prevent all files from being copied. To continue the scan after the -1013 error is detected: Launch Retrospect (Close all windows that are open inside Retrospect, otherwise the next line doesn't work) Type ctrl-alt-P-P (Hold ctrl & alt and hit p twice) Select Execution on the left side and turn on "Continue after scanning errors". Click OK Quit and launch Retrospect again. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.