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Barcode confused when using I/O slot on tape library


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This is a problem that I keep seeing....

 

When I use the I/O slot on our Qualstar tape library to insert a backup set member, I get missing or wrong barcode number data.

 

After loading the backup set member to AIT tape, it gets updated to the right barcode number/backup set number but its losing it when unloading it from tape to the library magazine.

 

Example:

 

Backup set name is "[A00071] A00071" when parked in the magazine. After loading to AIT tape, the name is "[A00019] 1-Projects 2005" which is the correct info.

 

It seems that when I use the library I/O slot the backup set's database is getting confused.

 

is there a way to reset retrospect barcode database without deleting the config file (which will result loosing all preferences...)?

 

 

 

* update!!!

 

After reading some post with the same problem I tried to reset with "alt eject all" , this doesn't solve the problem I still get the wrong barcode!!!

 

 

 

my setup:

 

G4 500MP Mac OS X 10.3.7 UL3D

 

Qualstar TLS4440 AIT-3

 

Retrospect 6.0.204

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