askirkland Posted November 4, 2004 Report Share Posted November 4, 2004 I have an issue with my Win 2000 Server running Retrospect Multi-Server v6.0. The server seems to hang if/when OS X Client Sleeps / Disconnects from network during backup. I am using Proactive backups. The server's proc usaga spikes to 100% and the only way to stop it is to kill the retrospect server executable. Then to add insult to injury; I then need to recreate the backup set from tape as the crash causes the backup set to become out of sync. Occasionally I get an error -519 after I kill the retrospect executableI have an issue with my Win 2000 Server running Retrospect Multi-Server v6.0. The server seems to hang if/when OS X Client Sleeps / Disconnects from network during backup. I am using Proactive backups. The server's proc usage spikes to 100% (+95% is retrospect.exe) and the only way to stop it is to kill the retrospect server executable. Then to add insult to injury; I then need to recreate the backup set from tape as the crash causes the backup set to become out of sync. Occasionally I get an error -519 after I kill the retrospect executable. I have tried checking my OS X network settings… I have adjusted the DHCP lease times… anything else to try? Link to comment Share on other sites More sharing options...
natew Posted November 9, 2004 Report Share Posted November 9, 2004 Hi What build number of Retrospect 6.0 are you using? How about the OSX clients? Does it seem to happen on all of your OSX clients or just a few of them? Thanks Nate Link to comment Share on other sites More sharing options...
askirkland Posted November 9, 2004 Author Report Share Posted November 9, 2004 Server: Win 2000 5.00.2195 SP4 Retrospect Multi Server Edition V 6.0.206 Clients: Apple PowerBook G4 OS X 10.3.5 Retrospect Client for OS X v5.0.540 I only have a few OS X Clients... but it seems to happen on all of them. It seems to occur if they disconnect from the network or sleep while backing up. Thanks! Link to comment Share on other sites More sharing options...
natew Posted November 10, 2004 Report Share Posted November 10, 2004 Hi Retrospect 6.0 is compatible with the 5.1 OSX client. I think you will have better luck with that. The bummer is you have to jump through some hoops to get that client. Download this on a mac and use the client installer that is included: ftp://ftp.dantz.com/pub/fp/retro_5_1_177_en.sit Thanks Nate Link to comment Share on other sites More sharing options...
askirkland Posted December 17, 2004 Author Report Share Posted December 17, 2004 I have upgraded these OSX clients to 5.1 and I am still having the issue of the server locking up. It would not be such a big deal, but the server's proc usages hit 100% and I have to manually recreate the backup set from tape everytime this happens. Any other ideas? Link to comment Share on other sites More sharing options...
natew Posted December 21, 2004 Report Share Posted December 21, 2004 Hi Retrospect 6.0 for Windows pre-dates OSX 10.3 by a year or more. It may be a compatibility problem. You could try the trial version of 6.5 to see if you have better luck. You may also want to try reinstalling the network drivers on your backup machine. There may be some problems there that are preventing the connection from terminating properly. Thanks Nate Link to comment Share on other sites More sharing options...
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