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Found 8 results

  1. I'm getting this error: Date: 5/23/2017 9:40 AM Can't use Open File Backup option for OS (C:) on TLOlibrary, error -3043 (the maximum number of Snapshots has been reached) Windows 7 for the Retro backup machine. Windows 7 for the client. NTFS FS backed up. Retrospect Trial. (windows v12) What does this mean? The backup seems to run anyway, but is it somehow incomplete? How do I "fix" it?
  2. I have been working on new backup sets on a new backup environment and am having major issues, I am hoping someone in the community can help me. My environment: Retrospect is installed on a virtual 2012 R2 server with 230 GB of free space on the C drive. It is backing up the virtual server, a File server with about 4.5 TB of data, one AD/DNS server, and one Mac client device. I have split each device into its own backup set and also have split up the file server into multiple sets to reduce the set size. This is all being backed up to a large 12 TB NAS. When backing up the system we have continuously gotten errors when backing up all sets. The common issue is Retrospect continues to lose the media and requests the media, this then stops the execution and nothing starts up again once I have given it new media. It was recommended that I rebuilding the catalog files which I did on all but one drive because it is the largest drive and would take days. After rebuilding the catalogs I continue to have errors where it freezes on building the snapshot. everything on the system runs fine, however the snapshot seems to freeze on the system. I have other backups running now to make sure that the issue happens on all of the backups, however I have found this issue on a multiple backups. I tested running the backups without building the snapshot and I do not have any issues, everything runs and everything is happy. Then I tried running the backup with building the snapshot and the backup froze again. Has anyone had this issue before? I am really lost on this issue and could use some help.
  3. HI, I could use some advise in relation to deleting files from Retrospect Backups. I am running Retrospect 8.1.0 for Windows - Single Server version. I am backing up to removable hard disks. I have been tasked with removing specific files from our backups due to a requirement from a customer. Reading through the documentation, it seems that maybe the Transfer Backup Sets/Snapshots option may be the way to go but I am unclear on several things. When excluding files/paths during the Transfer process, is it only a reference to the stored files that is removed, or is the item(s) removed from disk too? So does this process reduce the size of the backup/snapshot(s)? Can the source and destinations be the same, assuming there is enough room on the backup media - the reason I ask it that I do not want to purchase additional media until I have to. Once the snapshot/backup has been transferred minus any files selected, are the original backups/snapshots deleted/marked as obsolete - what's the process here? Is the Transfer process the best and/or only way of achieving what's required here, or is there another way of doing this? Can the 'deleted' files be recovered by rebuilding the backup/snapshots? Thank you in advance for any help and suggestions, it's much appreciated. Cheers
  4. I ran into a user error during a long sequence of scripts that had to run in the right order. One of the early media set copy operations failed, because the destination was too small (!! My Bad) I wanted to pause everything, recycle the destiniation "manually", restart the copy, and then let the sequence proceed. Unfortunately, I was unable to recycle the destination media set because the "recycle" button was grey-ed out. I looked at other options, but with all scripts paused, I could not do much without messing up my script sequence. I noticed that the destination set that had failed the copy had *no* snapshots listed. I tried retrieving one of the snapshots, and it worked (without un-pausing everything, thankfully) Once the snap retrieval was done, I could recycle the media set - re-run the failed copy, and re-enable the rest of the scripts. I think this is a bug. The "recycle" button should not depend on having a snapshot in the "backups" window. I should be able to recycle a media set that is hopelessly screwed up, or missing, or whatever. I think of it as the "big hammer", and I would expect retro to hammer the set back to the stone age immediately, possibly with a couple of whines if it would be unwise. (like if it would blow away files that look like they are not created by Retro, for instance) As it is, the recycle button is slightly fragile. This is the only time I have had it grey, where I could force it to work. Mostly I have had to do something gross like delete the media set and re-create it. (re-adding to scripts, etc)
  5. I am reporting this early because it may be a serious bug, but I have not yet verified that I have not caused this with pilot error. My situation is that I want to continue to manage my backups as I always have, with a backup media set for each month, and then each month start a new set. With Retro 9, this is not possible. There is no way that I can see to do what I did in Retro 6, which is "create new backup set", effectively creating a new set, with all the scripts that used the old set now using the new one. Instead, what I do is run a media set copy operation to "mediaxx_last" every month, with the "reset on successful copy" option set. I tried this August first "by hand", and it worked fine, so for Sept 1st, I set up scripts to do this. What I see is that my "mediaxx_last" sets have only the most recent snapshots in them. I expect to see the most recent snapshots in the "backups" tab under "media sets", with the "retrieve" button revealing the full set. In the script, I have ""copy backups", "media verification", "data compression", and "recycle after success" enabled. The other options are disabled (match source, don't add dups, match only in same location, and eject tapes) I am thinking this is not likely to be pilot error because I run a similar script on several media sets, and one of the larger and more important sets seems to have worked fine, and several others are "truncated". I will be digging into this to figure out what went wrong, but would appreciate any feedback from anyone else who has used these features.
  6. pmcdonald

    Restore without using snapshots?

    I'm new to Retrospect - have just come from HP Data Protector Express - and have a dunce question. I work at a media production company where we run two sets of backup sets backing up to LTO5. The first backups up finished jobs for long term archival. Media is essentially dumped into this big set and left. The second set grooms and backups up current jobs weekly and we recycle this stock regularly. I've run about half a dozen Backup jobs now across both sets and went to restore a file the other day. The problem was I had to pick which snapshot to restore from. When I go to pick which folders to bring back in Retrospect only lists files from the specific snapshot. I can't seem to pick multiple snapshots or select files without first selecting a snapshot. I just want to see a list of everything I've backed up in the set. Is this possible and how would I go about doing it? Thanks for reading.
  7. When we change a backup source to be backed up to a different backup set we want to remove the up to 30 days of snapshots from the previous backup set. This is an extremely tedious job because Retrospect only allows you to select one snapshot at a time, click Forget, wait X number of seconds or minute, then select the next snapshot and so on. Has anyone found a work-around for this? Otherwise I hope Retrospect gives this limitation some attention.
  8. The compare took 8 minutes, but creating snapshot took almost 7 hours; using multiserver 7.7.562; with client 7.7.114. This problem also occurs using OEM Professional 7.6.123; with client 7.6.107. This has been an ongoing problem since a Windows Update more than 5 or 6 months ago; on Winodws 7 x86 & x64 clients. + Normal backup using multisy-p at 1/30/2012 12:00 PM (Execution unit 1) To Backup Set Win 7 x86... - 1/30/2012 12:00:00 PM: Copying SSD (C:) on multisy-p File "C:\Boot\BCD": can't read, error -1020 ( sharing violation) File "C:\Boot\BCD.LOG": can't read, error -1020 ( sharing violation) File "C:\ProgramData\Microsoft\Microsoft Antimalware\IMpService1F383481-F70E-4E7A-8B69-C4B4A23928E3.lock": can't read, error -1020 ( sharing violation) File "C:\ProgramData\Microsoft\Microsoft Antimalware\Scans\MpDiag.bin": can't read, error -1020 ( sharing violation) File "C:\ProgramData\Microsoft\Microsoft Antimalware\Scans\History\CacheManager\MpScanCache-1.bin": can't read, error -1020 ( sharing violation) File "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log": can't read, error -1020 ( sharing violation) File "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSStmp.log": can't read, error -1020 ( sharing violation) File "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.edb": can't read, error -1020 ( sharing violation) File "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb": can't read, error -1020 ( sharing violation) File "C:\System Volume Information\Syscache.hve": can't read, error -1020 ( sharing violation) File "C:\System Volume Information\Syscache.hve.LOG1": can't read, error -1020 ( sharing violation) File "C:\System Volume Information\Syscache.hve.LOG2": can't read, error -1020 ( sharing violation) File "C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 ( insufficient permissions) File "C:\System Volume Information\{67550f1a-46a5-11e1-9b2c-001742365963}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 ( insufficient permissions) File "C:\Users\Boss\NTUSER.DAT": can't read, error -1020 ( sharing violation) File "C:\Users\Boss\ntuser.dat.LOG1": can't read, error -1020 ( sharing violation) File "C:\Users\Boss\AppData\Local\Microsoft\Windows\UsrClass.dat": can't read, error -1020 ( sharing violation) File "C:\Users\Boss\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1": can't read, error -1020 ( sharing violation) .... File "C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT": can't read, error -1020 ( sharing violation) File "C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG1": can't read, error -1020 ( sharing violation) File "C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG2": can't read, error -1020 ( sharing violation) File "C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat": can't read, error -1020 ( sharing violation) File "C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat": can't read, error -1020 ( sharing violation) File "C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT": can't read, error -1020 ( sharing violation) File "C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG1": can't read, error -1020 ( sharing violation) File "C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG2": can't read, error -1020 ( sharing violation) File "C:\Windows\System32\config\RegBack\DEFAULT": can't read, error -1020 ( sharing violation) File "C:\Windows\System32\config\RegBack\SAM": can't read, error -1020 ( sharing violation) File "C:\Windows\System32\config\RegBack\SECURITY": can't read, error -1020 ( sharing violation) File "C:\Windows\System32\config\RegBack\SOFTWARE": can't read, error -1020 ( sharing violation) File "C:\Windows\System32\config\RegBack\SYSTEM": can't read, error -1020 ( sharing violation) File "C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl": can't read, error -1020 ( sharing violation) File "C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl": can't read, error -1020 ( sharing violation) File "C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl": can't read, error -1020 ( sharing violation) File "C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl": can't read, error -1020 ( sharing violation) File "C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTUBPM.etl": can't read, error -1020 ( sharing violation) 1/30/2012 6:51:07 PM: Snapshot stored, 177.3 MB 1/30/2012 6:51:43 PM: Comparing SSD (C:) on multisy-p File "C:\Program Files\Diskeeper Corporation\Diskeeper\Volume{929BC4AF-8D57-11E0-91AD-806E6F6E6963}.dat": different modify date/time (set: 1/30/2012 1:10:07 PM, vol: 1/30/2012 6:09:38 PM) File "C:\ProgramData\Microsoft\Microsoft Antimalware\Support\MPLog-12052011-082509.log": different data size (set: 1,061,824, vol: 1,062,380) File "C:\ProgramData\Microsoft\Network\Downloader\qmgr0.dat": different modify date/time (set: 1/30/2012 1:33:09 PM, vol: 1/30/2012 6:52:45 PM) File "C:\ProgramData\Microsoft\Network\Downloader\qmgr1.dat": different modify date/time (set: 1/30/2012 1:33:09 PM, vol: 1/30/2012 6:53:06 PM) File "C:\ProgramData\Microsoft\RAC\PublishedData\RacWmiDatabase.sdf": different modify date/time (set: 1/30/2012 1:12:17 PM, vol: 1/30/2012 6:02:38 PM) File "C:\ProgramData\Microsoft\RAC\StateData\RacDatabase.sdf": different modify date/time (set: 1/30/2012 1:12:17 PM, vol: 1/30/2012 6:02:38 PM) File "C:\ProgramData\Microsoft\RAC\StateData\RacMetaData.dat": different modify date/time (set: 1/30/2012 1:12:17 PM, vol: 1/30/2012 6:02:38 PM) File "C:\ProgramData\Microsoft\RAC\StateData\RacWmiDataBookmarks.dat": different modify date/time (set: 1/30/2012 1:12:17 PM, vol: 1/30/2012 6:02:35 PM) File "C:\ProgramData\Microsoft\RAC\StateData\RacWmiEventData.dat": different modify date/time (set: 1/30/2012 1:12:17 PM, vol: 1/30/2012 4:04:30 PM) File "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.153.gthr": different data size (set: 2,278, vol: 4,164) File "C:\Windows\WindowsUpdate.log": different modify date/time (set: 1/30/2012 12:43:03 PM, vol: 1/30/2012 6:14:55 PM) File "C:\Windows\inf\setupapi.app.log": different modify date/time (set: 1/28/2012 5:15:01 PM, vol: 1/30/2012 6:49:56 PM) File "C:\Windows\Prefetch\AgGlFaultHistory.db": different modify date/time (set: 1/29/2012 6:45:38 AM, vol: 1/30/2012 4:00:42 PM) File "C:\Windows\Prefetch\AgGlFgAppHistory.db": different modify date/time (set: 1/29/2012 6:45:38 AM, vol: 1/30/2012 4:00:44 PM) File "C:\Windows\Prefetch\AgGlGlobalHistory.db": different modify date/time (set: 1/29/2012 6:45:38 AM, vol: 1/30/2012 4:00:40 PM) File "C:\Windows\Prefetch\AgGlUAD_P_S-1-5-21-1935655697-179605362-1801674531-1120.db": different modify date/time (set: 1/29/2012 4:35:26 PM, vol: 1/30/2012 3:48:04 PM) File "C:\Windows\Prefetch\AgGlUAD_S-1-5-21-1935655697-179605362-1801674531-1120.db": different modify date/time (set: 1/29/2012 4:35:26 PM, vol: 1/30/2012 3:47:40 PM) File "C:\Windows\Prefetch\AgRobust.db": different modify date/time (set: 1/29/2012 6:45:37 AM, vol: 1/30/2012 4:00:39 PM) File "C:\Windows\Prefetch\CONHOST.EXE-3218E401.pf": different modify date/time (set: 1/30/2012 1:00:01 PM, vol: 1/30/2012 6:12:52 PM) File "C:\Windows\Prefetch\CSRSS.EXE-8C04D631.pf": different modify date/time (set: 1/29/2012 6:35:19 AM, vol: 1/30/2012 3:51:02 PM) File "C:\Windows\Prefetch\LOGONUI.EXE-1BEE4A84.pf": different modify date/time (set: 1/29/2012 6:35:19 AM, vol: 1/30/2012 3:52:20 PM) File "C:\Windows\Prefetch\LongTermHist.db": different modify date/time (set: 1/30/2012 12:10:28 PM, vol: 1/30/2012 1:50:46 PM) File "C:\Windows\Prefetch\LongTermHist.db.bt": different modify date/time (set: 1/30/2012 12:10:28 PM, vol: 1/30/2012 1:50:40 PM) File "C:\Windows\Prefetch\LongTermHist.db.dx": different modify date/time (set: 1/30/2012 12:10:28 PM, vol: 1/30/2012 1:50:45 PM) File "C:\Windows\Prefetch\MPCMDRUN.EXE-DBF9CB7D.pf": different modify date/time (set: 1/30/2012 10:12:52 AM, vol: 1/30/2012 6:13:02 PM) File "C:\Windows\Prefetch\RTHLPSVC.EXE-24042594.pf": different modify date/time (set: 1/28/2012 12:23:32 PM, vol: 1/30/2012 1:44:36 PM) File "C:\Windows\Prefetch\SEARCHFILTERHOST.EXE-AA7A1FDD.pf": different modify date/time (set: 1/30/2012 12:06:09 PM, vol: 1/30/2012 5:29:59 PM) File "C:\Windows\Prefetch\SEARCHPROTOCOLHOST.EXE-AFAD3EF9.pf": different modify date/time (set: 1/30/2012 12:06:09 PM, vol: 1/30/2012 5:29:57 PM) File "C:\Windows\Prefetch\SMSS.EXE-1DCD0EB1.pf": different modify date/time (set: 1/29/2012 6:35:14 AM, vol: 1/30/2012 3:50:50 PM) File "C:\Windows\Prefetch\SVCHOST.EXE-74432B26.pf": different modify date/time (set: 1/29/2012 7:12:56 AM, vol: 1/30/2012 3:45:34 PM) File "C:\Windows\Prefetch\SVCHOST.EXE-8FD92526.pf": different modify date/time (set: 1/30/2012 12:00:12 AM, vol: 1/30/2012 1:39:30 PM) File "C:\Windows\Prefetch\TASKHOST.EXE-437C05A8.pf": different modify date/time (set: 1/30/2012 1:10:27 PM, vol: 1/30/2012 6:07:54 PM) File "C:\Windows\Prefetch\VSSVC.EXE-04D079CC.pf": different modify date/time (set: 1/30/2012 12:00:11 AM, vol: 1/30/2012 1:39:29 PM) File "C:\Windows\Prefetch\WINLOGON.EXE-8163EECC.pf": different modify date/time (set: 1/29/2012 6:35:19 AM, vol: 1/30/2012 3:51:22 PM) File "C:\Windows\Prefetch\WISPTIS.EXE-6C347CFA.pf": different modify date/time (set: 1/29/2012 6:08:12 AM, vol: 1/30/2012 3:52:32 PM) File "C:\Windows\rescache\rc0007\ResCache.hit": different modify date/time (set: 1/30/2012 12:12:53 PM, vol: 1/30/2012 6:07:44 PM) File "C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\MpCmdRun.log": different modify date/time (set: 1/30/2012 10:13:50 AM, vol: 1/30/2012 6:14:56 PM) File "C:\Windows\SoftwareDistribution\DataStore\DataStore.edb": different modify date/time (set: 1/30/2012 10:18:48 AM, vol: 1/30/2012 6:18:47 PM) File "C:\Windows\SoftwareDistribution\DataStore\Logs\edb.chk": different modify date/time (set: 1/30/2012 10:18:48 AM, vol: 1/30/2012 6:18:55 PM) File "C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log": different modify date/time (set: 1/30/2012 10:18:48 AM, vol: 1/30/2012 6:18:56 PM) File "C:\Windows\System32\LogFiles\Scm\9b75c702-ea13-406a-badb-6c588ee4375b": different modify date/time (set: 1/30/2012 10:07:40 AM, vol: 1/30/2012 6:07:44 PM) File "C:\Windows\System32\LogFiles\Scm\a1cfa52f-06f2-418d-addb-cd6456d66f43": different modify date/time (set: 1/30/2012 1:10:17 PM, vol: 1/30/2012 6:00:24 PM) File "C:\Windows\System32\LogFiles\Scm\de8bae53-2809-4f75-85ef-427d364b9b2c": different modify date/time (set: 1/30/2012 10:07:40 AM, vol: 1/30/2012 6:07:42 PM) File "C:\Windows\System32\wbem\Repository\INDEX.BTR": different modify date/time (set: 1/30/2012 1:18:22 PM, vol: 1/30/2012 3:14:27 PM) File "C:\Windows\System32\wbem\Repository\MAPPING2.MAP": different modify date/time (set: 1/30/2012 1:36:21 AM, vol: 1/30/2012 3:14:27 PM) File "C:\Windows\System32\wbem\Repository\OBJECTS.DATA": different modify date/time (set: 1/30/2012 1:18:22 PM, vol: 1/30/2012 3:14:23 PM) File "C:\Windows\System32\wfp\wfpdiag.etl": didn't compare File "C:\Windows\System32\winevt\Logs\Microsoft-Windows-Folder Redirection%4Operational.evtx": didn't compare File "C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx": didn't compare File "C:\Windows\System32\winevt\Logs\Microsoft-Windows-Known Folders API Service.evtx": didn't compare File "C:\Windows\System32\winevt\Logs\Microsoft-Windows-NlaSvc%4Operational.evtx": didn't compare File "C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx": didn't compare File "C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx": didn't compare File "C:\Windows\System32\winevt\Logs\Security.evtx": didn't compare File "C:\Windows\System32\winevt\Logs\System.evtx": didn't compare File "C:\Windows\Temp\MpCmdRun.log": different modify date/time (set: 1/30/2012 10:13:51 AM, vol: 1/30/2012 6:14:55 PM) 1/30/2012 6:59:53 PM: 71 execution errors Completed: 420 files, 5.2 GB, with 2% compression Performance: 102.1 MB/minute (55.3 copy, 654.1 compare) Duration: 06:59:52 (05:16:19 idle/loading/preparing)
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