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Found 3 results

  1. Hi, I'm recovering from a Windows 2008 r2 SBS Exchange 2007 Server that suffered a RAID 5 Total Loss. The RAID 5 housed shared files, SQL Database Data and Exchange Storage Groups. I have Retrospect 8.5 with which I have used to restore all Files/Folders without issue apart from inherited permissions which have been resolved. I backed up all the Outlook Clients locally to PST, which without using Retrospect have managed to upload back to the Users. The issue I am having is with the Mac Users. All accounts were quickly disabled within Apple Mail as soon as we knew what was happening. But because within the Mail Preferences it was set to Store Sent Items on the Server they have all been lost. When I go into Retrospect > Restore > Mailbox I then choose the Source > Destination > Items Chosen and Restore the Data to the Mailbox. It says all has been Restored without Errors or Warnings. But when I look at the Exchange webmail none of the email has been restored. I notice that the Destinations includes Mailboxes that I have not yet rebuilt, so assume that Retrospect is recovering the emails into an old Storage Group which no longer exists. I'm not sure what I am doing wrong, but 95% of the business has been restored and is working, I have only lost the Sent Items from all the Mac's Any help would be much appreciated as these users sent emails are critical to the business. Cheers
  2. One of our clients has a Windows SBS 2011 server with Retrospect 8.5. The client has contacted us several times stating that they cannot remotely access their network through RWW (Remote Web Workplace.) Microsoft documentation shows that if the server is low on available RAM, it will shut down RWW services. The affected server has 32GB of RAM. When the client has called with the RWW access problem, we found that Retrospect was consuming over 18GB of RAM. At times, Retrospect appears to grab every bit of available RAM and not release it even though there is no active job running. Shutting down the Retrospect application resolves the problem; however, we are looking for a better long-term solution to this issue. *Retrospect has never been able to run "unattended" on the SBS 2011 server (it doesn't start up to process the backup jobs,) so we have been leaving the retrospect application open in an active session.
  3. Hi I just purchased the upgrade to Retrospect Professional 8.5. I have 5 computers running a variety of Windows 7 x64 and Windows x64. I followed the instructions to create a bare metal recovery disk after installing the Windows AIK kit and it failed saying Can't continue execution, error -1 (unknown). A few things I don't understand. Why was it creating a Windows 7 recovery disk when I'm running Windows 8? Your sales literature says that Windows 8 and 8.1 are supported. When I checked the manual, it said that GPT disks were not supported, all my Windows 8 systems have GPT disks because that is the default when Windows 8 installs onto a new disk. Could I please get a straight answer as to how this works and how to create recovery disks for Windows 8 with GPT support?
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