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stoneda posted a topic in ProfessionalHi, I just purchased the online Upgrade Restrospect 7.7 for Windows. I have attempted several downloads of the Emergency Recovery CD image (.iso) from the Retrospect website but am unable to find the image file on my hard drive (C:) in order to burn the image to a CD. In what folder should I be able to find this image file? stoneda PS. I have read the addendum document and it is of no help.