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Found 32 results

  1. I finally got round to testing the new(ish) 64Bit Native Linux client on my Mint 17.3 (Ubuntu 14.04) Workstation. It works well, and here are my detailed results 20160730 Retro Client Linux 11.0.0.107 - Retrospect MultiServer 11.0.1.106 on Win XP 32 Tar Package containing an install.sh script and a .rcl package INSTALLER SCRIPT ANALYSIS Open Install.sh in gedit Requirements Logged in as Root or Run Install.sh as SUDO /usr/local must exist Installation folder /usr/local/retrospect/client Handles Upgrades - Checks for existing client Supports the Client Public Keys for Automatically adding clients Place keys in /usr/local/retrospect/client/public_key/pubkey.dat Installs Man & Info Pages /usr/local/man/man1.retroclient.* .usr/share/info/retroclient.info.gz Locations CLIENTDIR=/usr/local/retrospect/client STATEFILE=/var/log/retroclient.state EXCLUDEFILE=/etc/retroclient.excludes PUBKEY=./public_key/pubkey.dat Logs /var/log/retro* retroclient.history text retroclient.log text retroclient.log.0.log opens with LibreOfficeWrter retroclient.log.1.log etc opens with LibreOfficeWrter retroclient.state binary retropds.log opens with LibreOfficeWrter INSTALLATION Unpack the Tar, copy folder to Downloads Open Terminal in folder sudo ./Install.sh johng@Mint17-3Dev ~/Downloads/Linux_Client_x64_11_0_0_107 $ sudo ./Install.sh [sudo] password for johng: Install Retrospect Client? (y/n): y Enter first access password: Retype the first access password: Adding RETROSPECT_HOME to system profile and login scripts...Done! Starting client as daemon... Retrospect Client for Linux started successfully! Your system appears to be compatible with the startup system used by Ubuntu and Debian. Would you like to modify rc.local to automatically start Retrospect Client for Linux? (y/n): Y johng@Mint17-3Dev ~/Downloads/Linux_Client_x64_11_0_0_107 $ UPGRADE Unpack the Tar, copy folder to Downloads Open Terminal in folder johng@Mint17-3Dev ~/Downloads/Linux_Client_x64_11_0_0_107 $ ls Install.sh RCL.tar johng@Mint17-3Dev ~/Downloads/Linux_Client_x64_11_0_0_107 $ sudo ./Install.sh [sudo] password for johng: Install Retrospect Client? (y/n): Y Adding RETROSPECT_HOME to system profile and login scripts...Done! Starting client as daemon... Retrospect Client for Linux started successfully! Upgrade completed successfully johng@Mint17-3Dev ~/Downloads/Linux_Client_x64_11_0_0_107 $ Post Installation analysis /usr/local/retrospect/client rcl script retroclient retrocpl - text control panel /usr/local/man/man1 retroclient.1.gz retrocpl.1.gz /etc/rc.local Added line "/usr/local/retrospect/client/rcl start " /var/log/ retroclient.history text retroclient.log text retroclient.log.0.log opens with LibreOfficeWrter retroclient.log.1.log etc opens with LibreOfficeWrter retroclient.state binary retropds.log opens with LibreOfficeWrter OPERATION Retroclient is started by default at boot up It's a system process running under root, so does not show in System Monitor by Default Set View to "All Processes" Run retrocpl to check status johng@Mint17-3Dev /usr/local/retrospect/client $ ./retrocpl Server "Mint17-3Dev": Version 11.0.0.107 back up according to normal schedule currently on readonly is off exclude is off 0 connections, 0 authenticated Check for the retroclient process johng@Albion ~ $ ps -e | grep retro 1744 ? 00:30:22 retroclient On Retro Server Configure > Clients > Add New Linux Client should be detected - ADD > Enter Password > Confirm Name > Done Client Goes Active Properties General Refresh Check connected & Speed - OK Check Options Volumes Check Configure > Volumes > Lots of system volumes in here Some have Icons on eg / I set mine to Selected Volumes and Selected Home DISASTER RECOVERY See White Paper https://www.retrospect.com/en/support/kb/linux_disaster_recovery DOCUMENTATION johng@Mint17-3Dev ~ $ man retroclient retroclient(1) General Commands Manual retroclient(1) NAME retroclient - Retrospect Client SYNOPSIS retroclient [OPTIONS] DESCRIPTION retroclient is the Retrospect Client. When executed, it enables communication with a Retrospect application running under Windows on another computer. From the Retrospect application, you can access volumes on the client computer and back up, restore, or duplicate files. If retroclient is run with no arguments, the client is started. OPTIONS -setpass Prompt the user to set the first access password. Once set, the password can be changed from only the Retrospect application. -log n Set the logging level to n (default = 6). Logs are saved in /var/log/retroclient.log and /var/log/retropds.log --help Display help text and exit. COPYRIGHT Copyright 2015 Retrospect, Inc. SEE ALSO retrocpl(1) Version 9.5 July 2015 retroclient(1) johng@Mint17-3Dev ~ $ man retrocpl retrocpl(1) General Commands Manual retrocpl(1) NAME retrocpl - Retrospect Client Control Panel SYNOPSIS retrocpl [OPTIONS] [-proactive PROACTIVE_OPTIONS] DESCRIPTION retrocpl is the conrol panel application for the Retrospect Client. The control panel provides a way to view and modify the client settings. If retrocpl is run with no arguments the status of the client is reported. OPTIONS -stop Shut down the client process. -readonly [on | off] Set the client read-only mode (default is read/write). -exclude [on | off] Turn on or off the processing of /etc/retroclient.excludes. -log n Set the logging level to n (default = 6). Logs are saved in /var/log/retroclient.log and /var/log/retropds.log. -proactive PROACTIVE_OPTIONS Configure the Proactive Backup options. --help Display help text and exit. PROACTIVE_OPTIONS asap Request a backup as soon as possible. normal Return to the normal backup schedule. mm:dd:yyyy:hh:mm Defer the backup until after the specified time. skipdays=n Defer backup for n days. COPYRIGHT © 2015 Retrospect, Inc. SEE ALSO retroclient(1) Version 9.5 July 2015 retrocpl(1) ISSUES One installation on a Mint 17 VM did not add the start command to /etc/rc.local Added line "/usr/local/retrospect/client/rcl start " manually Restart Check with retrocpl - Client running OK
  2. We recently acquired a MacBook Pro laptop, running Mac OS X 10.10. I installed the 12.5 client on it, and tried to do a backup, but on the client CP, I saw: "protected by Retrospect, client name: zzzzz (IP xx.xx.xx.xx) (multicast port unavailable)" When I went to the server to "connect" the client, it did not show up, and I had to add it manually - which worked, because I knew the IP. A search on the web revealed no solutions, or other information on this problem. I ended up changing the ethernet connection to the machine, and the "port unavailable" message in the client went away. When I set it up originally, I plugged it into an old 10 BaseT "satellite" ethernet hub that was closest to the laptop. Since it was slow, I ended up switching to a direct connection to the main switch via a longer ethernet cable. The "port unavailable" went away when I connected directly to the switch. Just FYI. It may or may not be interesting to anyone else. Maybe someone else out there is still using older 10BaseT hubs, and is seeing this sort of problem.
  3. I'm noticing an error in retro whenever the system starts up: 11/21/15 19:28:18.385 retropds.25[744]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.2 instead of 10.11.2. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number. Call location: 11/21/15 19:28:18.387 retropds.25[744]: 0 CarbonCore 0x00007fff823b6c9b ___Gestalt_SystemVersion_block_invoke + 113 11/21/15 19:28:18.387 retropds.25[744]: 1 libdispatch.dylib 0x00007fff9303d33f _dispatch_client_callout + 8 11/21/15 19:28:18.387 retropds.25[744]: 2 libdispatch.dylib 0x00007fff9303d237 dispatch_once_f + 67 11/21/15 19:28:18.387 retropds.25[744]: 3 CarbonCore 0x00007fff82342b47 _Gestalt_SystemVersion + 987 11/21/15 19:28:18.387 retropds.25[744]: 4 CarbonCore 0x00007fff82341ddb Gestalt + 139 11/21/15 19:28:18.387 retropds.25[744]: 5 retropds.25 0x0000000100020de3 fscImportVolInfo + 174 11/21/15 19:28:18.387 retropds.25[744]: 6 retropds.25 0x0000000100020b07 CVolUpdate + 879
  4. I have an odd problem with a Retro client. All Retro install is latest - 12.0.2 (116). Client OS is Mac OS X 10.7.x (up to date) The problem is that I have several volumes/favorites that I run on this client on a daily schedule, and at least once a week, the scripts do not run (they fail) with "client unavailable or un use" or this morning it was "client not found". These are transitory problems. By the time I get to chcking on this problem, the engine can "see" the client, and I can browse its filesystems from the console. There are no other scripts on that client that are not finishing or getting stuck. This is the only activity on this Retro client. I have tried twiddling options on the client, from the "sources" pane in the console. Noting that the options were all "turned off", I "turned them on" (Client can "turn off", "exclude itens", "stop running backups" ,etc) No difference. The latest thing I noticed is that the retro client control panel on the client says "Retrospect Client (32-bit)". This is a Core-2 DUO machine. It has 64-bit capability. Is this "32-bit" thing normal? It is the only Intel machine I have that shows this "title". Why do my backups fail randomly?
  5. Hi all, In my workplace, we're currently using Retrospect 11.5.3 to backup all of our systems. We're considering making the jump to RS 12, but I'm concerned by some of the weird quirks I've encountered in 11.5.3 (such as: scheduled backups not running - engine needs a reset, backup clients not found - sources need to be relocated, reserved backup clients - client system needs a reboot, among some others....) and would like to get an idea of whether I should expect things to be better or worse in version 12. So before we go any further in consideration, I'd like to ask forum users about their experience with Retrospect 12. Any input as to what issues I might expect, or expect to be resolved, what works, what doesn't, and anything relating to 11 vs. 12 overall would be greatly appreciated. Thanks, Jeff
  6. I noticed that an overnight backup of my machine had copied a huge amount of data (17G compared to an expected 1G). Browsing the backed up files I saw a directory of temp files which I had listed under the Privacy tab in the client to prevent it being backed up. This exclusion had worked for dozens of backups until this most recent one. This only change which might have happened prior to this backup was that I added one more directory to the Privacy tab. Details: 10.5 server (running on OS X 10.7.5), 9.0.2 client (running under OS X 10.8.5), backing up to disk media. Related to this, I setup a windows machine for backup last week and added a directory to the Private tab, only to find it was backed up. Has anyone else seen the settings under the Privacy tab not being respected by Retrospect? Am I misunderstanding how the Privacy tab works? Another possible bug: in the OS X client, the list of directories under the Privacy tab is never enabled to allow a directory to be selected, regardless of whether the user has authenticated or not. This means there is no way to remove a directory from that list.
  7. This used to be a problem when we were using Retrospect 8 and 10 w/ clients primarily running Mac OS X 10.6.8. We have our users log out when they leave, and in the past, the logout would kill the Retrospect client. This changed when we started going to 10.9 Mavericks and Retrospect 11 (I think, I don't remember the exact combination). However, now with 10.10 Yosemite and Retro 11.5.3 (Client v11.5.2.104 currently), I've noticed this behavior becoming more and more common w/ our stations again. I have to regularly send out a launchctl unload/load combo to the client startions' daemons via Remote Desktop: launchctl unload /Library/LaunchDaemons/com.retrospect.retroclient.plist launchctl load /Library/LaunchDaemons/com.retrospect.retroclient.plist One observation about this: as soon as I send that pair of commands, most of the stations, which have been idle for possibly hours at the login window, will immediately go to sleep. Almost like the retroclient process is keeping them awake, but not facilitating a backup. I'm glad to provide whatever add'l details would be helpful, as well as test different scenarios and possible fixes. As a personal aside, I really think that you guys (Retro, Inc.) ought to focus more on testing and bug-fixing w/ networked and multiple remote-console scenarios. Another glitch that still afflicts my console (even v12) is mixing up of "content" from 2 or more different remote engines. We're essentially still paying for (incomplete) bug fixes 4 and 5 versions after the rewrite (v8). I use and have sold Retrospect to at least 10 different clients of mine, but at each purchase time I grimace a little bit because I know that the polish that ought to be there still isn't there, and I'm buying on the hopes that it'll eventually get there. If the coffers are full enough now w/ all the paid upgrades, please focus on nothing but streamlining and polishing the program— no new features— w/ some serious attention to complex, networked setups. We're not that far off anymore, but it's disheartening to continue to see such frequent releases requiring my clients to pay hundreds or thousands of dollars for in order to get some more bug fixes. Thanks, Fred
  8. I had some trouble on a client machine yesterday, and it appears to continue. The notification email is failing, and the log is complaining, but I have no idea what this means: 1/13/14 10:06:58 PM: Execution completed successfully Completed: 367 files, 246.8 MB Performance: 592.2 MB/minute (448.6 copy, 925.4 compare) Duration: 00:03:08 (00:02:18 idle/loading/preparing) UAllowSystemSleepAgain: IOPMAssertionRelease failed, err = -536870199 E-mail notification failed: error -530 ( backup client not found) E-mail notification failed: error -530 ( backup client not found) Exit at 1/13/14 11:43:18 PM E-mail notification failed: error -530 ( backup client not found) + Retrospect version 10.5.0.145 Launched at 1/13/14 11:44:33 PM E-mail notification failed: error -530 ( backup client not found) Why on earth does not finding "the client" disrupt outgoing SMTP? (Mac OS X 10.6, Retro 10.5.145)
  9. I cannot update a 32-bit client from 9.0 to 9.5 using Retrospect (Single Server). Configure, Clients, select client, Tools, Update, select "Win_Client_Update_9_5_0_139.rcu" (from .zip download). The dialog is "Really update from version 9.0 (187) to 9.5.0 (139)?", and I click Ok. I receive Error dialog: "Client CLIENT could not be updated. error -1 (unknown). 64-bit clients seem to work. The full download Retrospect_9_5_0_140.zip has the same .RCU file in both the 32 and 64 bit folders (in the roem\Tools folders). The 32-bit installer at each machine also seems to work. Must I run the installer on each 32-bit machine, or should there be a separate .RCU (version 9.0 looks to use the same .RCU for each)? I've been able to use the Tools, Update in version 9.0 (although sometimes I had to install in person if there was an Administrator access problem.)
  10. I am running Retrospect 7.6.2.101 on a SBS 2011 box I am unable to add a client machine which is running windows 7 64bit SP1 I have tried using the client installer version 7.6.107 and 7.6.106 During the installation on the client machine an error appears "RegCreateKey(HKEY_LOCAL_MACHINE, "SOFTWARE\Dantz\RetrospectClient\5.0\Install", ...) returned 5" The installation appears to complete and the registry appears to have entries in the path mentioned in the error message above. I have tried uninstalling/ reinstalling the software as well as running the installation as both a local administrator / a domain admin with no differences in results. The retrospect client management area seems to function properly reporting no first access. The sbs environment can test ping through the add client wizard both via IP address and Hostname. But when actually adding the client retrospect reports "Couldn't add backup client, error -560" Any help would be appreciated, if additional information is needed just let me know. Thank you! ,Sean
  11. Is there a report that shows how much space within a backup set a given client is using? I can't seem to find anything in the documentation. The operations log shows how much data was backed up during a specific backup session but it doesn't say what the total space used across all sessions in a backup set is.
  12. dwick9

    Can't connect

    I have a 5 machine peer to peer network all using Win 7. A few months ago I started getting error 519 "can't connect to client" errors on all the client machines. Tech support had me set up telnet and the host machine could get to all the clients so outgoing works. Then they had me try and connect from the client machines and all the client machines couldn't connect to the host, so the host machine is somehow blocking inbound data. I have disabled virus protection and turned off the firewall but it still cannot connect. the network is fine for normal use. Help -- anybody have any ideas about what it can be?
  13. Retro 10.5 engine, Retro 10.2 -> 10.5 client I run my clients with instant scan turned off. The reasons are not so important. I just upgraded one of the clients from 10.2 to 10.5, and found that the instant scan was re-enabled. For those out there with multiple clients, expecting an upgrade not to mess with the settings, this would be annoying. I don't think a client upgrade should mess with settings that the admin explicitly applied. (almost never...)
  14. I am trying to back up an additional volume (not the boot volume) on a remote client. In the past I know that I've been able to add additional volumes as favorites so that they are available in the Sources page. However, for this particular client and with the current Mac version of Retrospect (10.2.0 (201)) I cannot convince Retrospect that the client has the additional drive mounted and available as a backup source. - The client is visible and name "Firefly" - Firefly has a boot volume named "Home" which already displays in the Sources list, with two of its folders as Favorites (Library and Users) - Firefly has a second volume, named "Development" that is mounted on the client - The Firefly client is currently available in Retrospect I would like to add Development as a favorite. It is not visible in /Volumes when I dig down into Home. I cannot add a Favorite when I just have Firefly selected in the UI. When Firefly is selected in the Sources list and the Options tab is selected in the lower part of the UI, only Home shows up for Volumes, even when "All Volumes" is selected. I know I've done it before in early versions of Retrospect but how do I make Development available as a Source in v10.2? Thanks, David
  15. I've been having trouble with one of our many Ubuntu machines backing up. For awhile it just would fail to release the client and I'd have to go in and restart the rcl service frequently. This became more frequent and now I simply can't run backups. It'll run for about 4 hours and fail, locking the daemon, blocking further backups and the message "reserved for Immediate Backup" is reported when I run retrocpl. I can try again after stopping and starting the rcl service. Is what I'm seeing connection problems of some sort? Any idea what is disrupting the connection? I've turned up the logging which resulted in the following. This machine also have several virtual NICs eth0:0-9 so I bound it to the IP on eth0. Since this problem began I have upgraded to Ubuntu 12.04 in hopes something old was in the way. I've tried simply uninstalling the software and reinstalling it, reacquainting it with the Retrospect server. These log entries are from the daemon started with the follwing command /usr/local/dantz/client/retroclient -ip 10.x.x.11 -log 55 -daemon. The file I find them in is /var/log/retroclient.log. 1381998420: connTCPConnection: conn = -188741752, code = 300, tid = 20, count = 540 1381998420: connTransMsg: writing message 300, 20, cpSX 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: connTCPConnection: conn = -188741752, code = 300, tid = 20, count = 540 1381998420: connTransMsg: writing message 300, 20, cpSX 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: connTCPConnection: conn = -188741752, code = 300, tid = 20, count = 540 1381998420: connTransMsg: writing message 300, 20, cpSX 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: connTCPConnection: conn = -188741752, code = 300, tid = 20, count = 540 1381998420: connTransMsg: writing message 300, 20, cpSX 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: connTCPConnection: conn = -188741752, code = 300, tid = 20, count = 540 1381998420: connTransMsg: writing message 300, 20, cpSX 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: connTCPConnection: conn = -188741752, code = 300, tid = 20, count = 540 1381998420: connTransMsg: writing message 300, 20, cpSX 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: connTCPConnection: conn = -188741752, code = 300, tid = 20, count = 540 1381998420: connTransMsg: writing message 300, 20, cpSX 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: transPiper: writing code = 300, tid = 20, count = 540 1381998420: connTCPConnection: conn = -188741752, code = 110, tid = 20, count = 0 1381998420: connTcpConnection: client stop (20) 1381998420: TransStop: send = 1, result = 0 1381998420: TransStop: killing transaction (20) with 0 1381998420: transPiper: writing code = 203, tid = 20, count = 4 1381998420: transPiper: calling TransStop 1381998420: TransStop: send = 0, result = 540 1381998420: transPiper: transaction (20) exits 1381998420: TransStop: send = -1, result = 540 1382004926: connListener: starting thread connAccept 1382004926: connListener: Handle 2 open 1382004926: SThreadSpawn: starting thread -337695936 1382004926: Connection established by 10.0.5.230:54592 1382004926: connSetOptions: Changing TCP_NODELAY from 0 to 1 1382004926: NetSockAdd: adding socket 2 to interface 2 1382004926: connTCPConnection: conn = -188742344, code = 101, tid = 0, count = 0 1382004926: connTCPConnection: conn = -188742344, code = 158, tid = 0, count = 0 1382004926: connTCPConnection: conn = -188742344, code = 112, tid = 0, count = 4 1382004926: ConnReadData: Connection with 10.0.5.230:54592 closed 1382004926: NetSockDel: removing socket 2 1382004926: ServicePurge: service not found 1382004926: connAccept: socket 2 deleted from interface 2 1382004926: sThreadExit: exiting thread -337695936 I also find the following at the bottom of /var/log/retropds.log 1381998420: ServData: received 120 bytes of stream data 1381998420: Utf16ToMultibyte 59=>59 002f 0076 0061 0072 002f 0077 0077 0077 002f 0079 0061 006b 0069 006d 0061 0076 0061 006c 006c 0065 0079 0063 0069 0074 0079 0066 0065 0073 0074 002e 0063 006f 006d 002f 0070 0075 0062 006c 0069 0063 005f 0068 0074 006d 006c 002f 0073 0068 0061 0072 0065 0064 002f 0066 0069 006c 0065 0073 002f => 2f 76 61 72 2f 77 77 77 2f 79 61 6b 69 6d 61 76 61 6c 6c 65 79 63 69 74 79 66 65 73 74 2e 63 6f 6d 2f 70 75 62 6c 69 63 5f 68 74 6d 6c 2f 73 68 61 72 65 64 2f 66 69 6c 65 73 2f 1381998420: ServWait: received msg cpSX 1381998420: ServData: received 136 bytes of stream data 1381998420: Utf16ToMultibyte 67=>67 002f 0076 0061 0072 002f 0077 0077 0077 002f 0079 0061 006b 0069 006d 0061 0076 0061 006c 006c 0065 0079 0063 0069 0074 0079 0066 0065 0073 0074 002e 0063 006f 006d 002f 0070 0075 0062 006c 0069 0063 005f 0068 0074 006d 006c 002f 0073 0068 0061 0072 0065 0064 002f 0066 0069 006c 0065 0073 002f 0065 0078 0070 006f 0072 0074 0073 002f => 2f 76 61 72 2f 77 77 77 2f 79 61 6b 69 6d 61 76 61 6c 6c 65 79 63 69 74 79 66 65 73 74 2e 63 6f 6d 2f 70 75 62 6c 69 63 5f 68 74 6d 6c 2f 73 68 61 72 65 64 2f 66 69 6c 65 73 2f 65 78 70 6f 72 74 73 2f 1381998420: ServWait: received msg cpSX 1381998420: ServData: received 130 bytes of stream data 1381998420: Utf16ToMultibyte 64=>64 002f 0076 0061 0072 002f 0077 0077 0077 002f 0079 0061 006b 0069 006d 0061 0076 0061 006c 006c 0065 0079 0063 0069 0074 0079 0066 0065 0073 0074 002e 0063 006f 006d 002f 0070 0075 0062 006c 0069 0063 005f 0068 0074 006d 006c 002f 0073 0068 0061 0072 0065 0064 002f 0066 0069 006c 0065 0073 002f 0074 0065 0073 0074 002f => 2f 76 61 72 2f 77 77 77 2f 79 61 6b 69 6d 61 76 61 6c 6c 65 79 63 69 74 79 66 65 73 74 2e 63 6f 6d 2f 70 75 62 6c 69 63 5f 68 74 6d 6c 2f 73 68 61 72 65 64 2f 66 69 6c 65 73 2f 74 65 73 74 2f 1381998420: ServWait: received msg cpSX 1381998420: ServData: received 116 bytes of stream data 1381998420: Utf16ToMultibyte 57=>57 002f 0076 0061 0072 002f 0077 0077 0077 002f 0079 0061 006b 0069 006d 0061 0076 0061 006c 006c 0065 0079 0063 0069 0074 0079 0066 0065 0073 0074 002e 0063 006f 006d 002f 0070 0075 0062 006c 0069 0063 005f 0068 0074 006d 006c 002f 0073 0068 0061 0072 0065 0064 002f 006c 006f 0067 002f => 2f 76 61 72 2f 77 77 77 2f 79 61 6b 69 6d 61 76 61 6c 6c 65 79 63 69 74 79 66 65 73 74 2e 63 6f 6d 2f 70 75 62 6c 69 63 5f 68 74 6d 6c 2f 73 68 61 72 65 64 2f 6c 6f 67 2f 1381998420: ServWait: received msg cpSX 1381998420: ServData: received 118 bytes of stream data 1381998420: Utf16ToMultibyte 58=>58 002f 0076 0061 0072 002f 0077 0077 0077 002f 0079 0061 006b 0069 006d 0061 0076 0061 006c 006c 0065 0079 0063 0069 0074 0079 0066 0065 0073 0074 002e 0063 006f 006d 002f 0070 0075 0062 006c 0069 0063 005f 0068 0074 006d 006c 002f 0073 0068 0061 0072 0065 0064 002f 0070 0069 0064 0073 002f => 2f 76 61 72 2f 77 77 77 2f 79 61 6b 69 6d 61 76 61 6c 6c 65 79 63 69 74 79 66 65 73 74 2e 63 6f 6d 2f 70 75 62 6c 69 63 5f 68 74 6d 6c 2f 73 68 61 72 65 64 2f 70 69 64 73 2f 1381998420: ServWait: received msg cpSX 1381998420: ServData: received 122 bytes of stream data 1381998420: Utf16ToMultibyte 60=>60 002f 0076 0061 0072 002f 0077 0077 0077 002f 0079 0061 006b 0069 006d 0061 0076 0061 006c 006c 0065 0079 0063 0069 0074 0079 0066 0065 0073 0074 002e 0063 006f 006d 002f 0070 0075 0062 006c 0069 0063 005f 0068 0074 006d 006c 002f 0073 0068 0061 0072 0065 0064 002f 0073 0079 0073 0074 0065 006d 002f => 2f 76 61 72 2f 77 77 77 2f 79 61 6b 69 6d 61 76 61 6c 6c 65 79 63 69 74 79 66 65 73 74 2e 63 6f 6d 2f 70 75 62 6c 69 63 5f 68 74 6d 6c 2f 73 68 61 72 65 64 2f 73 79 73 74 65 6d 2f 1381998420: ServWait: received msg cpSX 1381998420: ServData: received 92 bytes of stream data 1381998420: Utf16ToMultibyte 45=>45 002f 0076 0061 0072 002f 0077 0077 0077 002f 0079 0061 006b 0069 006d 0061 0076 0061 006c 006c 0065 0079 0063 0069 0074 0079 0066 0065 0073 0074 002e 0063 006f 006d 002f 0073 0075 0062 0064 006f 006d 0061 0069 006e 0073 002f => 2f 76 61 72 2f 77 77 77 2f 79 61 6b 69 6d 61 76 61 6c 6c 65 79 63 69 74 79 66 65 73 74 2e 63 6f 6d 2f 73 75 62 64 6f 6d 61 69 6e 73 2f 1381998420: ServWait: received msg cpSX 1381998420: ServDone (20): result 0 1381998420: ServData: stopping transaction 20 Any insight you can provide will be appreciated.
  16. We recently purchased an upgraded office server, and migrating over onto it meant installing the Retrospect Client (we're using version 6.3.029, and Retrospect Engine is 8.2.0399). Our previous office server was running Mac OS 10.4.11 Server, and appropriately enough the Retro client installed on that machine was listed as Type = "Server" when examined in Console / Sources. We are licensed for up to one "Server" plus up to twenty "Desktop" clients. The client installation, however, on the new physical server is reported in Console as "desktop", and I have removed and re-added the client to no avail. I don't see any means of instructing Retrospect to treat a certain client as a "server". I was able to check on a "Licenses" tab in Preferences to verify that we had 13 of 20 desktop clients, and 0 of 1 servers, and now after reinstalling the client and adding back as a source, I see that I have 14 of 20 desktop clients and 0 of 1 servers. All of this is in pursuit of what might be a separate issue, in that an external drive connected to the physical server is showing up incorrectly as a source. In short, when I try to browse that drive, I can only see a couple of files in a few specific folders, and not the full contents of the drive. I know there is a ton more data on the drive, as it is what I need to be backing up! Getting the right kind of client might help out here, if for some reason its "desktop" role prevents it from seeing the drive the same way that I see it when mounted as a network sharepoint on other computers.
  17. Dev63

    Cannot Connect to Client

    My Retrospect Professional software can no longer find the single client I have on the network. But ... under Configure | Clients | Add | Test I can type in the IP address of the client machine and instantly get a message that there is a Retrospect Client there, and it gives the correct name of the machine. Typing in a different IP address gets a failure. So, it can find the client, but it can't. What do I do?? BTW, on the client there is a checkbox that says "Protected by a Retrospect Server". The documentation is a little unclear on this, and I don't know for sure whether to have it checked or unchecked ... but in any case, everything used to work, and now it doesn't. Can anyone help? I'm running v8.2 on the main machine (upgraded from v8.1 during this troubleshooting process), and the client is v8.1 (please don't tell me to update the client, because the server can't talk to the client to get it updated!).
  18. Has anyone tried repackaging the Mac client for use with automated installation systems (ARD, munki, ...) I believe the repackaging is necessary to be able to pre-set the first-connect password. Thanks in advance.
  19. I have a MacBook Pro running Mountain Lion 10.8.2 that has developed a problem with its Retrospect 9.0.2 client software. Even after completely uninstalling and reinstalling it, the client repeatedly exits with code 2 and immediately respawns. Eventually, the system throttle back the respawn rate. Naturally, nothing useful can be done with this client when it's going up and down like a yoyo. Any ideas on debugging this "code 2" exit? There are no other germane console messages on the client machine, often no other messages at all among a string of exit/respawn message pairs.
  20. peternlewis

    Password changing bugs

    The school wiped my daughter's Mac, so I had to restore her various files it (which I did from a CarbonCopyCloner clone of the harddisk, since I am sad to say I don't trust Retrospect's backups at this point - too many things fail). In reinstalling the client, I had to reset the password and chose a new password since I didn't have the old password handy. When I tried to locate the client, it told me the password was wrong (expected) and asked me to enter the password, but the password field was dimmed and untypeable. Sigh. So then I figured I would change the password on the Source first, to match my new password. When I tried to change the password, the OK button was dimmed unless the password fields were both left blank. Sigh. So I gave up (yet again, it's happening far too often), deleted the source, added a new source and started all over with a new backup. It'd be nice if these bugs could be ironed out sometime.
  21. I'm having clients go missing to Retrospect 10.1.0(187) way too often and I'm wondering if it's happening to others as well. It's usually laptop users and they are all running Mac client 10.1.0.107. Force quitting the retroclient process immediately fixes the problem and Retrospect will see them on the network shortly after doing so. If I go to Sources and click the Locate icon and then on Test Address, entering the address gives me the correct name, client version and address of the client but Retrospect shows them as unavailable and won't back them up. There's nothing fancy about the network and as far as I can tell, their IP address assignments aren't changing from what they had the day before when Retrospect could see them on the network. Any idea how to make the client work more consistently or is it just buggy?
  22. I followed through the forum and tried to setup retrospect client 7.6 in Centos 6.2. The files get installed but I get an error that the daemon could not start. I tried deleting the install and tried to install again but the same result. Is there a guide for RHEL which I can follow ? And is there any official documentation for installing and troubleshooting for RHEL. Any help appreciated.
  23. New to Retrospect. I'm sure this is a simple question, i just haven't been able to find a definitive answer. I'm thinking the answer is, "just the logged-in user." Just wasn't sure how to properly search the documentation for this. Environment: Retrospect 8.1 server for Windows Clients, all laptops, Win7 and OS X 10.8.3 or 4 Each laptop has a user profile, which is what is logged in, and an admin profile, which is idle. Retrospect will use a service account with local admin access to laptops. This concerns both Win7 and OS X... When I create a backup script to targeting: -Win7 - predefined "Profile and settings', or custom My Document + Desktop, will the script only target the currently logged-in user, or will it grab the defined directories for all users? -OS X10.8.3 or 4: Full system, or custom Documents + Desktop, will the script target the currently logged-in user or will it grab the defined directories for all users? Thanks
  24. I just tried to update a laptop from the 9.0.2 client to the 10.1 client using the "update" button on the "sources" panel. It didn't work. The log says: * agility: first access *Updating client agility. (Clients that are logged in without administrator privileges will not be updated.) *Updating client agility. (Clients that are logged in without administrator privileges will not be updated.) What's up with that? I installed the client with the Apple installer, as specified. How can the client log in "without admin privs?? I'm going to ignore this for now, but I am puzzled, and will eventually want to update the client. Do I have to use the "installer"? Thanks, -dgl-
  25. Hello, - I have a linux machine (this one being linux, *not* FreeBSD) with the retrospect client installed in it, - my backup machine, that runs on windows, sees the files of the linux machine correctly... - ... *except* the files of any mounted volume (mounted via nfs or smb) of the linux machine I do not know how the client is exactly sharing the files, if there is a configuration of this client that I need to do, or adjust some parameter of my linux, or is the access rights, or should I stream the files,... I contacted the support but they could only tell me nfs or Freebsd are not supported (that was not really my point or helping) I also posted this on the linux client part of the forum, but it does not seam to be very active lately. Any clue would be very welcome on this, even if this would be an explanation why this is not possible. Thanks
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