Search the Community
Showing results for tags '16.5'.
Found 1 result
Hi everyone, from the start we had many different client problems, from double volume listing, to several "mac specific" filters and options that wouldn't work, On Demand Restore won't work, basically all conf lost due to upgrading from 15x to 16x while using certificates to authenticate clients and so.... most of them i managed to fix by myself... Now, after Catalina OS, no client will work, i've done every step in the upgrading guide, verified security configs, even tried to uninstall the client (using the uninstall script) and re installed it with no effect. Persistent issues; 1- In screenshot 1 you will see a client that appears reachable, shows no errors and has every backup mark as successful. After looking closer, those backups are empty, 0kb. If i try to examine this client volume, it will show me an empty list as shown in screenshot 2, and if i try to set up a sub-volume in there, it will give me a permissions error, as seen on screenshot 3 2- Another Client is on a loop trying to be updated. It just "Successfully Executes" updates from 16.1 to 16.5 again and again (message shown in Screenshot 4) 3- The Dashboard just stopped loading, no error, nothing. Tried starting as administrator and running it from console, no error. Task manager does not show any zombi/dormant/frizzed processes 4- We had a few clients that were just unreachable after the upgrade and we had to uninstall and re install only to find them in situation Nº 1 I'm also attaching the execution log of a client, note that the selector 'selects' 0 files... obviously the selector was checked and worked until the Catalina upgrade, i'm sure it has something to do with the client not being able to read the disk... even after selecting them for such permissions on System Settings Our setup is the following We have a Win server running Retrospect 16.5 and around 40 mac clients, all of them laptops with only one network interface. Server and Clients are on the same subnet, all clients running 16.5. All clients with Catalina show problems Sorry for the screenshots in spanish!