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Found 5 results

  1. abb668b8-e67d-45d2-8fe4-b2a87dc2831e

    Unable to Send Email from Retrospect

    When I click on the Send Test e-mail button in the email settings in Retrospect, I get a message that says : no server found at that address (-597) or I'll get a message: Invalid response from SMTP server (-592). I'm using an IP address to send to a local email server, not going outside our internal network. From the same machine running Retrospect, I can telnet into the SMTP server and send an email. So I know everything is working from the machine. There seems to be a problem with Retrospect. How can I find out what is going on with Retrospect not sending out emails. http://www.port25.com/how-to-check-an-smtp-connection-with-a-manual-telnet-session-2/ Running Retrospect 10.5 on xserve 10.6.8.
  2. I have inherited and been instructed to reset/cleanup a Retrospect server v. 12.5, Mac OS 10.10.5; mixed Mac/Win clients 10.6-10.11, Windows XP-Windows 8.1 and get it running properly again. At some point over the past year, the Mac was updated to 10.10.x from 10.9 without backing up the catalog files, or preparing the server or media sets before the OS upgrade. This seemed to have caused the backups to stop running, and possibly caused corruption of the catalog files and files for the server itself. The Media Sets are stored on a Drobo and so seemed to be unaffected. Old clients were also not updated to anything newer than v.6 for Mac and v8 for Win. After some time working on the server/mac mini, the server was back up and running but corruption from one of the scripts, clients, or something unknown has caused the server to again not run properly. The server cannot find the catalog files for most scripts (out of 37) and is throwing -641 chunk checksum didn't match errors. The queries are, after other (not mentioned above) instructions given: 1) Is it recommended to run the server without installing a local server admin client, and run the server remotely with the server management client installed on another machine? 2) It is best to upgrade all clients to 12.5 before working on the server (could the old clients as mentioned above be causing corruption in the catalog files or media sets because they are too old to be backed up)? 3) Might it be best to "start over" as it were, by preserving the Media Sets, rebuilding the catalog files to potentially get them to be seen by the server, consolidate some old media sets to one media set, THEN, wiping and reinstalling the Retrospect server AFTER backing up the catalog files, the config files and saving the Media Sets (as I have been asked to try and preserve the history of all backups currently existing)? 4) OR, would it be advisable to forget the current setup, including potentially corrupted Catalog files/Media Sets/Config files, wipe the server, update all clients to 12.5Mac/10.5Win and acquire them through multicast from a freshly installed OS and Retrospect server? 5) Does anyone recommend or know anything about running the Retrospect 12.5 server on OS 10.11.1? A bit vague on the queries I know, but the job I have inherited is somewhat complex to say the least, and I am hoping a few eyes on the problem might yield various approaches and opinions on how best, and most efficiently, to get things back up and running, with minimal pain.
  3. I just bought a Mini with Mac OS X 10.10 on it, and wanted to back up the disk image before I blew it away, and retro barfed on me: *File "/Volumes/MacOSX/usr/share/terminfo/68/h-100bw": can't read, error -1100 ( invalid handle) *File "/Volumes/MacOSX/usr/share/terminfo/68/h100": can't read, error -1100 ( invalid handle) *File "/Volumes/MacOSX/usr/share/terminfo/68/h100bw": can't read, error -1100 ( invalid handle) *File "/Volumes/MacOSX/usr/share/terminfo/68/h19": can't read, error -1100 ( invalid handle) *File "/Volumes/MacOSX/usr/share/terminfo/68/h19-a": can't read, error -1100 ( invalid handle) *File "/Volumes/MacOSX/usr/share/terminfo/68/h19-b": can't read, error -1100 ( invalid handle) I got 98000 of these errors. Is there something in the 10.10 filesystems that retro 10.5 can't deal with? I see "full support" for 10.10 appearing in retro 11. Is this the problem that requires increased supprt?
  4. One of our backups goes off-site to a NAS box and I need to limit the bandwidth of Retrospect backups to that location as we use this connection for other, higher priority data. Does anybody know if it's possible to throttle the speed to one of our three NAS backup devices using Retrospect Server 10.5? Mac Pro 10.6 running Retrospect Server 10.5 3 - LaCie 5Big Network 2
  5. Hello all! I have Retrospect 10.5 running on Mac OSX Sever and we have just a single LTO4 Tape drive hooked up. We do all manual backups by just choosing folders and backing them up to tape. Everything has been working fine until the 10.5 update and now when I try to do a backup, I always get the "needs media" error anywhere from 20% to 90% of the completed file copied to the tape. I am only trying to put about 400gb to a tape that is supposed to hold 800gb. I have tried doing a smaller backup, changed tapes, checked the hard drives, etc and nothing is working. Any advice would be very much appreciated. THANKS so much in advance! Steve
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