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Showing results for tags 'hangs'.
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I have Retrospect 9.0.1 installed on a Windows 2012 Server. I have 30 clients to be backed up, MACs and Windows machines. I have not gotten a successfull backup of all the machines since 9.0.1 was installed. The backup simply stops on the clients. It will be with 1, 2, or 3 files remaining. If I manually backup the client, it works fine. These are all scheduled scripts that run in the evening. I'm starting to get frustrated with that constant hangs. This product is much too expensive for this type of behaviour. Has anybody else experienced this?
Today I tried to upgrade “Retrospect Small Business Server Premium 7.7” to “Retrospect Small Business Server app (SBS 2003-2011) Upgrade w/ ASM, WIN 8”. I have contacted support. I ended up installing 7.7 to get Retrospect working again. (1) Retrospect 8.5.136 did “hang” starting (>15 minutes). I think it was unable to “convert” the config77.dat file from the older version. I tried this several times. Starting without the “Retrospect” folder in “ProgramData”, so without previous preferences, worked. Then I could enter the license number. (2) To my horror when I entered the new license number, the “Open file” option didn’t became activated. Rereading the information on the Retrospect website left me nothing but confused. There now seem to be two “Open file” options? To get open files backup on the Server and the Clients, needs a new Add-on? I bought the “Retrospect Add-on Value Package for SBS,WIN 7.6/7.7” in the past. Do I need to spend more money? The reasons for buying this Upgrade are/where: (a) fixing the Grooming issue ( better Exchange Mailbox (2007/2010) access/backup © Retrospect running as a "Windows Service", so you have to have a terminal server session with Retrospect running all the time (d) Normal Preference structures, not a archaeological monolith of a .dat file. If the Grooming failures are fixed (for our system using 7.7), I don't know. The other points, especially © and (d), aren't changed at all! Fulco
Hello all, I have a windows server 2008 standard running as an ESXi VM with Retrospect used to backup the clients of a small net (15 pcs). Retrospect is 7.7.620 single server edition. My problem is that often the backup script begins execution and then hangs (for hours) doing nothing but consuming cpu, no backup is performed. I already tried rebuilding the catalog and checking media files (a remote share on a nas) with no effect. I use the Administrator account to run the backup process. The sever uses Tren Micro Worry Free as antivirus. Any clue? Thanks for your kind attention Alberto