Jump to content


  • Content count

  • Joined

  • Last visited

Everything posted by LRSFC_DanJ

  1. We've recently had to rebuild our Retrospect server due to a hardware failure. This time, we decided to enable email notifications so that we will get more timely notifications of issues, however we're finding that it's quite spammy (we are getting a lot of messages about communication failures between the server and a client, which we don't necessarily care about). Is there any more granular way to select what we get notified about by email? Ideally we just want notifications for big problems like being unable to write to the server hard drives or having no disk space left (waiting for media) but there doesn't seem to be a way to select just those kinds of errors to be alerted about. We are running Retrospect Single Server version on Windows Server 2012 R2. Thanks, Dan Jackson (Lead ITServices Technician) Long Road Sixth Form College Cambridge, UK.
  2. I have Retrospect on Windows Server 2012 R2. I'm trying to rebuild the catalogue (again) so I can restore some files, but the rebuild procedure has failed twice. The errors I got this time were: Can't create Snapshot, error -1001 ( unknown Windows OS error) Can't save Catalog File, error -1001 ( unknown Windows OS error) Can anyone suggest what these errors might be and how I can fix them? I have an urgent requirement to restore some files but with the catalogue file broken it's not possible. Why does the catalogue file break every so often anyway? Thanks, Dan Jackson (Lead ITServices Technician).
  3. Error -1001 when trying to rebuild catalogue

    Thanks, that's been helpful - I didn't realise that corresponded to Windows event codes. I've now looked in the event logs and identified it as most likely being an issue with the hard drive the catalogue file was being written to. Thanks for your advice.
  4. We have Retrospect 9.5.3 running on a Windows server with an 8TB RAID array for the backup set, and 11.5 Mac clients. Recently the backup set became full up, so we're looking at ways to remove old backups to free up space. We've tried the process described here: http://www.retrospect.com/uk/support/kb/disk-backup-set-grooming-with-retrospect_7 However this does not seem to have had any effect? It seems to be doing something - the status updates variously to "Matching Backup Set" or "Analysing Catalog File" but no space is being freed up. The server is running Windows Server 2012 R2, with a Xeon E3-1220v3 3.1GHz CPU and 16GB RAM. Can anyone suggest what we need to do differently? Thanks, Dan Jackson (Lead ITServices Technician) Long Road Sixth Form College Cambridge, UK.
  5. Freeing up space for the backup set?

    We can't actually do any backups at the moment as Retrospect reports there's no free space to back up to, so I pressed the button that pauses scheduled executions before starting the procedure. I mentioned some of the server specs in my opening post. The disk where the catalog file is stored is a 7200rpm SATA drive, and the disks in the RAID array are also all 7200rpm SATA drives. We need to get some space freed up urgently so that we can resume backing up our Mac clients. EDIT: apparently we need to recreate our backup set's catalog file. I'll try that.