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About lance.dong

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  1. lance.dong

    Help Getting System Up Again

    Sorry for the omission. I did uninstall and reinstall the client (Retrospect_Client_11_5_0_137). Server is 11.5.3 (103)
  2. lance.dong

    Help Getting System Up Again

    thanks, twickland. Found the retroclient.state file, deleted and restarted the Mac, but now I go into the client to configure, I turn the client on and it switches itself Off. Also I have noticed that the client does not ask for a password. TIA
  3. lance.dong

    Help Getting System Up Again

    I was able to reset the Media set and the server seems to be set up okay now. When I installed a Mac Client on my bosses new MacBook Pro, the client immediately recognized that Retrospect client had been installed on his previous machine. What do I need to do to reset his local settings?
  4. lance.dong

    Help Getting System Up Again

    Thanks, Lennart. I will give it a shot today.
  5. I had Retrospect 10 running on my MacMini server to back up the Macs on my network. The backups were being stored on a Drobo 5D connected by Thunderbolt. I recently had two drive failures in the DROBO and had to completely reset that system and format the 5 3TB drives that contained all the data. So I have to reconfigure my system to get the Macs backing up again. Is there a simple procedure to get going again or do I have to wipe everything out of Retrospect and start brand new? I have about 11 sources in my Proactive script. Do I reset the Media collection and will Retrospect sense that it needs to back them all up as if it never saw them before? TIA for any assistance. Lance