Recovery USB program never shows main recovery menu. in Professional Posted October 4 · Report reply Awesome -- hopefully a tale that'll get less frustrating and more amusing to you with repeated telling... Can you "keypress" your way past the dialog? I don't know how consistent Windows dialogs are compared to Macs, but you might be able to e.g. tab-return to "press" the next button. Does an external monitor work in recovery mode -- maybe try the one from your desktop? The last thing I want to do is reformat my laptop's SSD, because then I have to do a full reload of Windows and applications. Probably two days worth of work. Wouldn't that all be done by the Retrospect restore? Honest question -- we only back up User folders here, partly to save on time/storage but mainly because we treat a "full restore" as an opportunity to clear out years of accumulated cruft in system/application folders by re-installing from scratch. I know this is all by-the-by now the actual problem has become apparent, but it's good to know the limits of a backup system *before* you run into them!