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Everything posted by lohman

  1. Is this a server side only update or do we need to push it out to our clients as well?
  2. When I read it, I gathered that they merely renamed it from "client" to "add-on"
  3. lohman

    Recycle multiple tape sets

    Whether attended or not, immediate or scheduled, once retrospect requests a tape because it needs more than what is in the pool, it pops up a dialogue asking for a tape, and when I click on one of my empty tapes in the changer, the proceed button does not highlite; but instead only allows me to proceed if the tape selected is currently loaded into the drive
  4. Retrospect pops up a message stating that it could not scan or access the client device. When I click on [ok], it throws me back to the initial backup list (that displays the source group, destination, etc...), and does not proceed. This is for an immediate backup. Whether I choose interactive or not, once it hits that client, it just stops and behaves as though it never even started.
  5. I just accidentally reproduced a case that stops the backup that is a good example for this post. Setup an immediate backup of the "Backup Clients container" and insure that at least two client are in the container. Initiate the backup... As the first client is being scanned, reboot it client and/or just use the retrospect client tool to stop the retrospect client. Retrospect multiserver immediately states that it can't scan the client, and then the entire backup process halts (instead of moving on to the second client). I have a ton of clients scheduled for backup. If the multiserver can not scan one client, it should just skip it and move on to the others (and move it to the end of the list and schedule a retry once everything else has been backed up). In ANY case where the multiserver and backup device is functioning properly (IE it can access the tape device), it should skip all errors regarding it's inability to backup something and just move on to the next task: even if this results in it skipping every single client or source group; it should at the very least log the fact that it could not backup "X" client (in such a way that I can email that event to myself) and then move on to the next item. If it can't backup anything, the log should be filled with errors/attempts to backup everything listed in Sources; not merely stop at the first failure. This is -another- show stopper. I've had this multiserver for more than a month now and have not yet succeeded in a complete backup because of this. Current showstoppers are: 1) Multiserver will not use my autoloader to find new media when the first tape in its set is full. Post here 2) Multiserver stops when it can't scan a client, instead of skipping the client and moving on to everything else in it's Sources. <This Post> Dantz, please respond. Please let me know that these will be addressed in your next release. As I sit right now, if these two items are not resolved, your product is useless to me.
  6. lohman

    Recycle multiple tape sets

    Just throwing in my hat at this being a show stopper for me as well. We need a way to define overflow slots in the autochanger that any script will pick up, erase, and add to a backup set if the current tapes in the set fill up. Oh also, even when it prompts the administrator for the next tape to you, you can't actually choose the tape in the autoloader slot on a Dell 122T LTO. I have <untitled>--erased tapes sitting in several slots, but when I pick them, I am unable to proceed. Dantz seems to only recognize the tapes in the drive, not in the autoloader.
  7. This is the type of error that I see commonly that causes the backup script to stop: $[*20750] File "$[1]E:\MSSQL\DATA\WebBoardData.DAT$[2]": can't read, error -1020 (sharing violation) $[*20750] File "$[1]E:\MSSQL\DATA\WebBoardLog.DAT$[2]": can't read, error -1020 (sharing violation) That is a SQL database file that it can't read. The SQL db is version 6.5 running WinNT. I'm using the Retrospect Client for the backup (instead of a network share). The fact that it merely can not read a file should not cause the entire backup script to halt, but it does. Just now I was running an interactive script that just hung with the message "Immediate Backup ran with errors on 4/29/2993 5:27pm" - 4/29/2003 5:27:14 PM: Copying OS (C:) on IRONWEB01 4/29/2003 5:27:14 PM: Connected to IRONWEB01 File "C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Logs\01282003.Log": can't read, error -1101 (file/directory not found) File "C:\Documents and Settings\demoadmin\Local Settings\History\History.IE5\MSHist012003033120030407\index.dat": can't read, error -1101 (file/directory not found) File "C:\Documents and Settings\demoadmin\Local Settings\History\History.IE5\MSHist012003041720030418\index.dat": can't read, error -1101 (file/directory not found) File "C:\Documents and Settings\demoadmin\Recent\ex020410.log.lnk": can't read, error -1101 (file/directory not found) File "C:\Documents and Settings\demoadmin\Local Settings\History\History.IE5\MSHist012003033120030407\": can't read security information, error -1101 (file/directory not found) File "C:\Documents and Settings\demoadmin\Local Settings\History\History.IE5\MSHist012003041720030418\": can't read security information, error -1101 (file/directory not found) 4/29/2003 6:23:26 PM: Snapshot stored, 22.0 MB 4/29/2003 6:23:34 PM: 6 execution errors Remaining: 4 files, 66 KB Completed: 14013 files, 2.1 GB Performance: 40.2 MB/minute Duration: 00:56:14 (00:00:25 idle/loading/preparing) There are several clients behind this one (ironweb01) that were not backed up because retrospect has stopped.
  8. So what you're saying is: there is no "blanket" method for telling retrospect to skip all errors?
  9. Dantz, This fix isn't sufficient in Multiserver 6.0. Whether I run interactive or unattended, Retrospect still stops on errors (even though it's set to just log errors). For example: If I choose to backup a Windows XP Pro workstation or a Windows 2000 Pro and if at any point during the backup phase that workstation becomes unavailable before it has been completely backed up; Retrospect stops. If it can't scan a system running Retrospect Client that is slated for backup, it halts. How can I tell retrospect to just keep moving through the backup script regardless of errors; and then just report the errors to me at the end?
  10. lohman

    Recycle multiple tape sets

    This is an issue that has recently become critical for me as well. Unattended still requires interaction...definitly a show stopper.
  11. lohman

    Full AND Incremental

    I'm in a similar situation and here's what I'm working on. I want to preface this reply with the fact that I haven't yet made this work, but I am making progress with it. Hopefully Amy or someone else at Dantz can confirm my findings so far. When you run backup, the way it knows what tapes in the autochanger to use is based on the name of the tape, not the actual slot. If you "validate" a tape, you'll receive a popup stating "The automated backup will check for a tape with X name". So it would make sense that if you erase a tape and give it the exact name that the valid dialogue mentions, that it would then search for it. To test this, I have formatted a tape in slot 6 and then attempted to run an interactive backup. Retrospect successfully scanned tapes 1-5, and then figured out that it should use tape 6. Retrospect doesn't seem to be "slot aware" at all; only tape names, since it has to scan every single tape to find the one it's looking for. It doesn't use my barcode reader either (which would speed up the scan significantly...Dantz) So my theory is this: Create a backup set for the single nightly full backup server Create a seperate backup set for the incrementals Create backup scripts for each of the sets Validate the scripts and take note of the backup set name. So far it's been a number 1, followed by the set name in my setup. Format the tapes that you want to use with the correct backup set names. So far this seems to be working interactively with a single tape. I have not yet successfully told Dantz to use additional tapes for the set however. I erase the tapes and just incremented the tape number for the additional tapes that I wanted to be included in the "set". So my changer device list appears like this: 1-BackupSetA 2-BackupSetA 1-BackupSetB 1-BackupSetC 2-BackupSetC 3-BackupSetC Untitled (My Overflow Spare) So far I've been able to tell it to backup to a specific set, and it goes and finds tape 1 in that set regardless of what slot the tape is in. The problem I'm running into is that it won't move to the second tape. Once the 1-BackupSetA tape filles up, it pops up a prompt asking me for the next tape (instead of just finding it automatically). Here's the BIG problem: It won't let me choose a tape that is in the changer; it will only let me pick a tape that's actually in the drive; and as far as I can tell there is NO way to instruct Dantz to move the tape from the changer into the drive with erasing or scanning it. (I can't find a "load into drive" command) So in theory (in my head) it should work and it almost does by finding the first tape, but it's getting stuck when I have to add more tapes into the set. But if you just need to use a single tape for the full and incremental, then setup two backup sets (one that just has the full in it, the other has all of the incrementals). Validate the scripts and then erase your tapes so that they have the name that the script will be looking for. It seems to do ok with a single tape.
  12. This problem existed in 5.6 (there's a forum thread on it) and persists in 6.0; and it's a show stopper for the multiserver product. Problem 1) Setup a script to run over the weekend 2) Come in on Monday and term serv in to the server 3) There's a restrospect.exe running that can not be killed. 4) Retrospect says, "Only one user at a time can run Retrospect". Retrospect is setup to quit (not reboot) once the backups finish. This is a MAJOR problem Dantz. The Retrospect tool should say "Retrospect is already in use, would you like to kill the other process and run locally?" or something to that affect in the very least. Ultimately it should not be leaving that process hanging around. This issue completely stops my ability to use this product as the backups are running on a server that "can not reboot", which means I can't get into Retrospect.
  13. It looks like if I setup the Backup Set, create a script for that set, then Validate The Script; use the naming scheme from the validate script to erase and rename my tape, that it will then go exactly where I want it to. So here goes....
  14. Dell 122t lto 8 tape Autochanger Multiserver 6.0 w/latest dantz drivers I would like to setup automated backup sets that use a specific tape within my changer. Eg: Set 1 uses Tape1 Set 2 uses Tape2 etc... I would appreciate it if anyone could share any thoughts on how to accomplish this.