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Mayoff

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Everything posted by Mayoff

  1. only scan specific folders

    > I intend to post it in every new thread that appears in this forum David, if you decide to keep posting the above document to every thread, it is going to be deleted. It isn't appropriate to spam the forum with repeated content.
  2. The VWMare add-on doesn't support current versions of VMWare and we are no longer selling this add-on unless someone absolutely needs to use it. This old add-on is discontinued. If you would like Virtual Machine support, please look into purchasing Retrospect Virtual which is a complete solution for virtual environments.
  3. Forum Upgraded

    We completed the first phase of the forum upgrade. We will add the skins and formatting over the next few days. If you see any major issues, please let us know.
  4. Forum Maintenance Planned

    Just a heads up that the forum may end up going offline temporarily. We are in the process of doing a forum upgrade. We will bring it back online as fast as possible. After the upgrade, the forum may look a little different, at least until we can reset the "skin" to bring it back to the original colors, etc.
  5. Latest update - backup reports better on mac

    Do you have a screenshot of the "mass of raw text that I have not yet deciphered"? This doesn't sound normal.
  6. Please flag any spam posts as spam. Forum administrators will be notified immediately when a post has been flagged.
  7. The "What's New" documents and list of product changes can be found at: http://www.retrospect.com/en/support/documentation You can view your upgrade options at http://www.retrospect.com/upgrade after you enter your license code.
  8. Is the assert_log.utx file getting updated when Retrospect closes? Please email support with your assert log so we can look into the issue.
  9. Can't get Retrospect to backup only a .pvm file

    Have you tried "File name ends with .pvm"? Selector tips can be found at:
  10. Retrospect 11 silently dying

    We do have a bug in version 11.5 that can cause a crash in some conditions on Windows 10. Please contact support to confirm if you have the same issue. If you do, we can provide a bug fix.
  11. Saving backups to OneDrive for Business (Retrospect 7.7)

    I want to apologize to the user who created this thread. It clearly has gone off topic. Please email support if you want to work directly with support to address your product concerns. David, please keep your forum posts to the topic and questions related to product troubleshooting. I am sure your fellow forum users are really not interested in the nuances of a wikipedia article that really doesn't address the original question.
  12. Saving backups to OneDrive for Business (Retrospect 7.7)

    > What you'll learn is that Retrospect Windows 8 and following are totally different "under the hood" than Retrospect Windows 7.7. This is not true. Retrospect 8 for Macintosh is totally different from version 6.x and earlier for Macintosh. Retrospect 7.7 for windows and version 8 for windows share probably 99% of the same code.
  13. Saving backups to OneDrive for Business (Retrospect 7.7)

    Retrospect 7.7 does not support Windows 10. Using that older version with Windows 10 will result in dataloss when trying to get a complete backup of a Windows 10 operating system. Please contact support about upgrade options.
  14. (sub)Forums are being flooded with BS!

    Besides this thread being pretty offensive with me being a target, the spam issues have been resolved. I am closing this thread. Please try to keep your forum posts on topic to solving Retrospect issues for other users.
  15. (sub)Forums are being flooded with BS!

    >No updates during these five years? That isn't what I said. Using the same forum software, and it is kept up to date to the best of my knowledge. I have adjusted the forum spam filters to see if it helps.
  16. (sub)Forums are being flooded with BS!

    >Retrospect Inc. seems to have been motivated by this problem to upgrade to non-free forum software from Invision Power Services Inc.. We have been using this forum software for over 5 years.
  17. What version of Retrospect do you have installed? Was it installed before or after you installed Windows 10?
  18. Our language setting recommendations are found at: http://www.retrospect.com/en/support/kb/changing_language_on_windows
  19. 105 errors are caused by problems reading data from the media. We would need to see the operations log to really comment on troubleshooting options. The error could indicate a damaged .rdb file.
  20. LTO-7 under OSX

    Retrospect fully supports LTO-7 tape drives.
  21. Backup to AWS

    >cloud backup providers have limits ≦ 30GB per day per user I have never heard of Amazon S3 or Google Cloud having a limit like this. I don't think this is a true statement.
  22. Yes, you can edit/write version 9 catalogs in version 10. They are not read only
  23. Technical Support does not write the Retrospect User's Guide. This is handled by a different team of people in the company which includes Product Management and Engineering. That same team currently writes most of the KB articles.
  24. Retrospect 13 - Check for Updates?

    The autoupdates interface provided you a "Learn More" button that opens a webpage with more info about the new version, not offering a download button. We never give free upgrades from 12 to 13 through the product. Users need to enter the license into the http://www.retrospect.com/upgrade to view upgrade options.
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