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Mayoff

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Mayoff last won the day on September 14

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About Mayoff

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    Retrospect Backup Commando

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  1. You will need to run Retrospect 16.5 for Catalina support.
  2. Retrospect 16.5 includes support for Catalina. Details are at: https://www.retrospect.com/en/support/kb/macos_catalina_support Due to changes made in this new OS, if you don't use Retrospect 16.5, you will not be able to back up Desktop, Documents, and Downloads folders.
  3. It is important to note a new system requirement changes in version 16.5. Details are found at: https://www.retrospect.com/en/support/kb/support_for_10_6_and_10_7 To help clarify the article, you can continue using the older 16.1 (and earlier) clients for Mac OS 10.7 and 10.6
  4. Mayoff

    macOS Catalina

    We are working closely with Apple and are testing each internal build as they come out. We will put out an official statement when we get closer to the release. I think we have a few more weeks before Apple posts it. Like all Apple systems, we will make sure it works with Retrospect.
  5. I have moved this thread from the Professional area to "General use", which seems like a more appropriate area since this topic does not involve any troubleshooting.
  6. Mayoff

    Retrospect 16 released

    We have released Retrospect 16 for Macintosh and Windows. Details are found at: https://www.retrospect.com/en/products/latest?locale=en You can view your upgrade options at http://www.retrospect.com/upgrade This release does require new license codes for all existing customers.
  7. My own update to this: This is a cosmetic issue fixed in Retrospect 15.6. You can upgrade at http://www.retrospect.com/upgrade or you can download a patch for older versions of Retrospect at https://www.retrospect.com/en/support/kb/deferred_date_on_mac. The patch is free. If you find the issue is not cosmetic for you, please contact support directly because you are experiencing a totally different issue.
  8. Please see https://www.retrospect.com/en/support/kb/deferred_date_on_mac
  9. We have released a patch that users of Retrospect 14 and earlier can use if backups incorrectly show a deferred status. https://www.retrospect.com/en/support/kb/deferred_date_on_mac You will install a new Retrospect console and continue to use your earlier Retrospect Engine. This fixes the issue without purchasing an upgrade.
  10. A bug exists in all older Macintosh versions of Retrospect that will make scripts appear deferred. This is a cosmetic only bug that is fixed in 15.6.1. No backups should fail to run because of this issue. You can either ignore the defer warnings or you can upgrade to 15.6.1 and the issue will not appear. http://www.retrospect.com/upgrade or http://www.retrospect.com/updates
  11. A bug exists in all older Macintosh versions of Retrospect that will make scripts appear deferred. This is a cosmetic only bug that is fixed in 15.6.1. No backups should fail to run because of this issue. You can either ignore the defer warnings or you can upgrade to 15.6.1 and the issue will not appear. http://www.retrospect.com/upgrade or http://www.retrospect.com/updates
  12. Mayoff

    data.appclicks.com DNS

    AppClicks was a tool used by Retrospect to collect anonymous configuration data. That tool no longer exists. You will want to turn off the option in preferences to "Help improve Retrospect...." The next release will no longer try to connect to App Clicks.
  13. Fast Catalog Rebuild is turned on by default with all Disk Backup Sets. We don't have an option to turn it off/on because it is always enabled. Fast catalog rebuild was not removed from the product.
  14. Mayoff

    Retrospect 15.5 Released

    We have released the new Retrospect 15.5 version, which is a free update to all users of Retrospect 15. You can view the Macintosh and Windows release notes at: https://www.retrospect.com/en/support/documentation
  15. Wha is an "august Documentation Committee"? Sounds like fake news, if you ask me.
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