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Mayoff

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Mayoff last won the day on September 14 2019

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About Mayoff

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    Retrospect Backup Commando

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  1. Mayoff

    Retrospect 17 Client Connection Popup

    Turns out this is a bug in version 17 that will be fixed in our first update out soon. It is bug 8547
  2. Mayoff

    Retrospect 17 Client Connection Popup

    Can you contact support@retrospect.com with a screenshot of this window? It isn't something you should be seeing.
  3. Mayoff

    Retrospect 17 Released

    We are happy to announce the release of Retrospect 17. You can view the release notes and list of new features at: http://www.retrospect.com/en/support/documentation This is version will require new license codes. You can upgrade at http://www.retrospect.com/upgrade
  4. jhg

    Forum login uses HTTP, not HTTPS?

    On signing in, even though I used an HTTPS url for forums.retrospect.com, I get a security warning from Firefox saying the login will occur over HTTP, and the forum site indeed uses HTTP.

    retro7.jpg

  5. If Retrospect is having trouble seeing Macintosh Client volumes, make sure you are running the 16.6 version and not 16.5.1.
  6. You will need to run Retrospect 16.5 for Catalina support.
  7. Retrospect 16.5 includes support for Catalina. Details are at: https://www.retrospect.com/en/support/kb/macos_catalina_support Due to changes made in this new OS, if you don't use Retrospect 16.5, you will not be able to back up Desktop, Documents, and Downloads folders.
  8. It is important to note a new system requirement changes in version 16.5. Details are found at: https://www.retrospect.com/en/support/kb/support_for_10_6_and_10_7 To help clarify the article, you can continue using the older 16.1 (and earlier) clients for Mac OS 10.7 and 10.6
  9. Mayoff

    macOS Catalina

    We are working closely with Apple and are testing each internal build as they come out. We will put out an official statement when we get closer to the release. I think we have a few more weeks before Apple posts it. Like all Apple systems, we will make sure it works with Retrospect.
  10. I have moved this thread from the Professional area to "General use", which seems like a more appropriate area since this topic does not involve any troubleshooting.
  11. Mayoff

    Retrospect 16 released

    We have released Retrospect 16 for Macintosh and Windows. Details are found at: https://www.retrospect.com/en/products/latest?locale=en You can view your upgrade options at http://www.retrospect.com/upgrade This release does require new license codes for all existing customers.
  12. My own update to this: This is a cosmetic issue fixed in Retrospect 15.6. You can upgrade at http://www.retrospect.com/upgrade or you can download a patch for older versions of Retrospect at https://www.retrospect.com/en/support/kb/deferred_date_on_mac. The patch is free. If you find the issue is not cosmetic for you, please contact support directly because you are experiencing a totally different issue.
  13. Please see https://www.retrospect.com/en/support/kb/deferred_date_on_mac
  14. We have released a patch that users of Retrospect 14 and earlier can use if backups incorrectly show a deferred status. https://www.retrospect.com/en/support/kb/deferred_date_on_mac You will install a new Retrospect console and continue to use your earlier Retrospect Engine. This fixes the issue without purchasing an upgrade.
  15. A bug exists in all older Macintosh versions of Retrospect that will make scripts appear deferred. This is a cosmetic only bug that is fixed in 15.6.1. No backups should fail to run because of this issue. You can either ignore the defer warnings or you can upgrade to 15.6.1 and the issue will not appear. http://www.retrospect.com/upgrade or http://www.retrospect.com/updates
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