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If you are getting this error, please contact support. We have a bug fix available for version 15.0 users.

We have released Retrospect 15 for Mac and Windows today. You can read details at: https://www.retrospect.com/en/products/latest_2018

> I intend to post it in every new thread that appears in this forum David, if you decide to keep posting the above document to every thread, it is going to be deleted. It isn't appropriate to spam the forum with repeated content.

The VWMare add-on doesn't support current versions of VMWare and we are no longer selling this add-on unless someone absolutely needs to use it. This old add-on is discontinued. If you would like Virtual Machine support, please look into purchasing Retrospect Virtual which is a complete solution for virtual environments.

We completed the first phase of the forum upgrade. We will add the skins and formatting over the next few days. If you see any major issues, please let us know.

Just a heads up that the forum may end up going offline temporarily. We are in the process of doing a forum upgrade. We will bring it back online as fast as possible. After the upgrade, the forum may look a little different, at least until we can reset the "skin" to bring it back to the original colors, etc.

Do you have a screenshot of the "mass of raw text that I have not yet deciphered"? This doesn't sound normal.

Please flag any spam posts as spam. Forum administrators will be notified immediately when a post has been flagged.

The "What's New" documents and list of product changes can be found at: http://www.retrospect.com/en/support/documentation You can view your upgrade options at http://www.retrospect.com/upgrade after you enter your license code.

Is the assert_log.utx file getting updated when Retrospect closes? Please email support with your assert log so we can look into the issue.

Have you tried "File name ends with .pvm"? Selector tips can be found at:

We do have a bug in version 11.5 that can cause a crash in some conditions on Windows 10. Please contact support to confirm if you have the same issue. If you do, we can provide a bug fix.

I want to apologize to the user who created this thread. It clearly has gone off topic. Please email support if you want to work directly with support to address your product concerns. David, please keep your forum posts to the topic and questions related to product troubleshooting. I am sure your fellow forum users are really not interested in the nuances of a wikipedia article that really doesn't address the original question.

> What you'll learn is that Retrospect Windows 8 and following are totally different "under the hood" than Retrospect Windows 7.7. This is not true. Retrospect 8 for Macintosh is totally different from version 6.x and earlier for Macintosh. Retrospect 7.7 for windows and version 8 for windows share probably 99% of the same code.

Retrospect 7.7 does not support Windows 10. Using that older version with Windows 10 will result in dataloss when trying to get a complete backup of a Windows 10 operating system. Please contact support about upgrade options.