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Everything posted by flickerfly

  1. 10.5 on Ubuntu 16.04

    It appears that client 10.05 works fine on Ubuntu 16.04 server, but the startup scripts do not operate properly. $ sudo systemctl start rcl Failed to start rcl.service: Unit rcl.service not found. $ sudo service rcl start Failed to start rcl.service: Unit rcl.service not found. Has anyone built startup scripts for the systemd yet?
  2. 10.5 on Ubuntu 16.04

    Other way around. Ubuntu 16.04 uses Systemd where it used to use Upstart. The one thing I can't replicate is gathering the status from the service in the same way as was done before.
  3. 10.5 on Ubuntu 16.04

    Here is what I ended up coming up with. It should be put in /etc/systemd/system/ https://github.com/flickerfly/My-Script-Collection/blob/50b70155000cfe86c18e2587d85cd80e12a866fa/rcl.service [Unit] Description=Retrospect backup client After=network.target local-fs.target system.slice systemd-journald-dev-log.socket basic.target sysinit.target systemd-journald.socket Before=shutdown.target graphical.target multi-user.target [Service] ExecStart=/usr/local/retrospect/client/retroclient ExecStop=/usr/local/retrospect/client/retrocpl -stop Restart=on-failure RestartSec=60s [Install] WantedBy=multi-user.target
  4. What is the suggested upgrade procedure to move version 7.7 and version 9 Linux clients to version 10?
  5. Very nice, I haven't messed with 11.0 yet. I'm glad to hear it.
  6. I'm working on upgrading all my linux clients to the 10.5.x version of the RetroClient. Typically I have not removed the retroclient.state file, but on one it just happened for some reason. Anyway, as I'm trying to add the client back into Retrospect Server by IP, the test works fine showing the client name, IP and version; but when I click "Add" I get the message "Sorry, couldn't add the backup client, error -519 (network communication failed)". This is a virtual machine on a VMWare environment like all my other clients. I have tried removing the state file again, completely removing all files related to retrospect and installing again and I'm getting the same results no matter what. One difference that I wonder if it is related, the server is under heavy load. Swapping that load elsewhere isn't currently an option. I see others in a physical network have moved their machines around and found that there was some grumpiness in the network that caused this error. I'm in a virtual network so that seems an awkward diagnosis. What should I be trying to get this client reconnected? In my /var/log/retrospect.log file I get the following each time I try to add. I have the log level turned up to 9 for this. 2015-10-14T15:08:55: NetCheckNewInterfaces: Handle 10 open 2015-10-14T15:08:56: NetCheckNewInterfaces: Handle 10 closed 2015-10-14T15:08:56: connListener: starting thread connAccept 2015-10-14T15:08:56: connListener: Handle 8 open 2015-10-14T15:08:56: SThreadSpawn: starting thread 1532163840 2015-10-14T15:08:56: Remote connection established by X.X.5.192:55964 2015-10-14T15:08:56: connSetOptions: Changing TCP_NODELAY from 0 to 1 2015-10-14T15:08:56: NetSockAdd: adding socket 8 to interface 2 2015-10-14T15:08:56: *** netPrintList: interface = 2015-10-14T15:08:56: *** socket 6 2015-10-14T15:08:56: *** netPrintList: interface = X.X.65.43:0 2015-10-14T15:08:56: *** socket 9 2015-10-14T15:08:56: *** socket 5 2015-10-14T15:08:56: *** socket 8 2015-10-14T15:08:56: connTCPConnection: conn = 1207962272, code = 112, tid = 0, count = 4 2015-10-14T15:08:57: connTCPConnection: conn = 1207962272, code = 112, tid = 0, count = 4 2015-10-14T15:09:00: connTCPConnection: conn = 1207962272, code = 104, tid = 0, count = 36 2015-10-14T15:09:00: connLogin: successful 2015-10-14T15:09:00: connTCPConnection: non-stream packet too large: 229185216 2015-10-14T15:09:00: NetSockDel: removing socket 8 2015-10-14T15:09:00: connDoLogout: logged out 2015-10-14T15:09:00: connAccept: socket 8 deleted from interface 2 2015-10-14T15:09:00: sThreadExit: exiting thread 1532163840 2015-10-14T15:09:00: NetCheckNewInterfaces: Handle 8 open 2015-10-14T15:09:01: NetCheckNewInterfaces: Handle 8 closed 2015-10-14T15:09:05: NetCheckNewInterfaces: Handle 8 open 2015-10-14T15:09:06: NetCheckNewInterfaces: Handle 8 closed
  7. This turned out to be a version mismatch. Linux client version doesn't work with server version 10.0.2. Despite what the errors were communicating, it wasn't a network issues at all.
  8. Here is my little script I'm using to clean up a server before I install the latest client. I hope it help out. I'm also working on my own installer as I'm finding the current one for Ubuntu continues to be really buggy. If you are interested, pm me. #!/bin/bash # Stop the running client if [ -f "/usr/local/dantz/client/retrocpl" ]; then /usr/local/dantz/client/retrocpl -stop > /dev/null fi if [ -f "/usr/local/retrospect/client/retrocpl" ]; then /usr/local/retrospect/client/retrocpl -stop > /dev/null fi # Remove the running client from startup update-rc.d -f rcl remove update-rc.d -f retroclient remove # Uninstall rpm or deb versions of th client sudo apt-get -y remove retroclient sudo apt-get -y remove RetroClient sudo yum -y remove retroclient sudo yum -y remove RetroClient # Remove any files that may be lingering about rm -rf /usr/local/retrospect/ rm -rf /usr/local/dantz/ rm /etc/init.d/rcl rm /etc/init.d/retroclient # Don't remove excludes file cause that comes in handy #rm /etc/retroclient.excludes # Don't remove state file or you have to reactivate client at server #rm /var/log/retroclient.state rm /var/log/\retroclient.history rm /var/log/retroclient.history rm /var/log/retroclient.log rm /var/log/retroclient.*.gz rm /var/log/retropds.log rm /usr/local/man/man1/retroc* rm /usr/man/man1/retroc* rm /usr/share/info/retroclient.info.gz
  9. When I see that error, I can simply stop and restart the rcl service and life moves on. I get it somewhat regularly, but less so on the more recent versions.
  10. I've managed to install it, but testing the client on this one machine running Ubuntu 12.04.5 has proven problematic. Another 12.04 machine with the version 9 client has been fine. Whenever the server connects to the client, it is reserved but fails to respond locking up the client. This line gets placed in /var/log/retroclient.log 25 11:16:37: CreateNewProcess: execl() of /usr/local/retrospect/client/retropds.23 failed, errno = 2 and the relevant processes look like this, notice the defunct process $ sudo service rcl status Server "GTv001": Version reserved by CLGR2 for Preparing... back up according to normal schedule currently on readonly is off exclude is off 1 connections, 1 authenticated 25 13:06:19: PmcClose: Handle 3 closed $ ps -ef |grep retr root 11354 1 0 12:54 pts/1 00:00:00 /usr/local/retrospect/client/retroclient root 14068 11354 0 12:56 pts/1 00:00:00 [retroclient] <defunct> $ pstree -p 11354 retroclient(11354)─┬─retroclient(14068) ├─{retroclient}(11360) ├─{retroclient}(11361) ├─{retroclient}(11362) ├─{retroclient}(11363) ├─{retroclient}(11364) ├─{retroclient}(11768) ├─{retroclient}(11769) └─{retroclient}(13555) $ pstree -p 14068 retroclient(14068) I've tried uninstalling the client using this blunt little script, clearing out the processes it left behind and reinstalling. #!/bin/sh /usr/local/retrospect/client/retrocpl -stop /usr/local/dantz/client/retrocpl -stop rm -rf /usr/local/retrospect/ rm -rf /usr/local/dantz/ rm /etc/init.d/rcl rm /var/log/retroclient.* rm /usr/local/man/man1/retroc* rm /usr/man/man1/retroc* rm /usr/share/info/retroclient.info.gz Any idea what can be done for this error?
  11. 9.5 Linux Client on Ubuntu 12.04.5

    Yeah, even the new 64-bit client is apparently only a 64-bit installer because it requires the i386 libraries
  12. I'm getting "Error -540" while doing Block level incremental backups of a Ubuntu 14.04 linux client. I note here that there was a work around for this many years ago and it was eventually resolved in the last version fo the linux client, but perhaps the same thing has returned? History: http://forums.retrospect.com/index.php?/topic/18634-error-540/.
  13. 'ole error 540 cropping up again?

    Retrospect support said to install the i386 libs like we did with the pre-9.5 installer to fix this. It does seem to work. I was really hoping to get away from that extra baggage with a 64-bit package of the installer.
  14. The current Installer doesn't properly catch if I'm not running as root. It throws the error "./Install.sh: 18: [: Illegal number:" and keeps on going." It's a simple fix. It might be as easy as putting quotes around the 0, but I cut and pasted from one of my own scripts. Here's a fix for line 18 in diff format. 18c18 < if [ "$(id -u)" != "0" ] || [ ! -d "/usr/local" ] || [ ! -f ./RCL.tar ]; then --- > if [ "$UID" -ne 0 ] || [ ! -d "/usr/local" ] || [ ! -f ./RCL.tar ]; then This can be duplicated on 64-bit Ubuntu 12.04. (I know it's not supported, but it doesn't take much to accomadate.) The next problem is in lines 45 and 151. It only errored on my on line 151 "./Install.sh: 151: ./Install.sh: /sbin/pidof: not found", but the same issues exists at 151. Basically "pidof" doesn't exist on Ubuntu 12.04 or 14.04. pgrep is a comparable replacement and I believe it is supported by both the Debian and RH types. Also, I noted that the ARCH stuff wasn't accurate, but also not used in the script. Anyway, I fixed that. It would be pretty easy to have an RCL-64.tar and an RCL-32.tar in the same package and rework the script to decompress the proper one according to the architecture report. Attached is a diff of the changes I made to make use of pgrep and the full file with changes. I had to use a txt extension to get them uploaded so you'll need to change those. retroclient-install-fixes.txt Install.txt Stuff not fixed in my changes: I've also seen another problem on both Ubuntu 12.04 and 14.04 when running "sudo service rcl status". The output includes this error at the end, "19 13:55:10: PmcOpenLocal: Handle 3 closed". I might also note the lack of a "restart" option which is one of my biggest annoyances from the 7.7 client. While you're in there fixing this, perhaps we could get that tidbit also. Hope that's all useful to someone.
  15. New Installer - Bug Fixes and Reports

    I haven't heard anything about the reason for those yet.
  16. First Access Password Amnesia

    This information, I believe, is saved in /var/log/retroclient.state. If that file is being removed from Mint in any way, that would potentially cause this issue.
  17. New Installer - Bug Fixes and Reports

    I cleaned up my version of the install script a bit more and cleared out some bugs I introduced. I also started on an uninstall script. Install.txt Uninstall.txt
  18. New Installer - Bug Fixes and Reports

    Here's lots of thoughts tossed into the installer script. It includes the idea of handling both architectures in a single script, breaking out the checks at the beginning of the installer, some code consistency clean up, the pgrep instead of pidof, removing some code that wasn't needed and calling it an upgrade instead of an install when appropriate in at least one place. Do with it as you wish. Install.txt
  19. New Installer - Bug Fixes and Reports

    Some other notes: The client now gets installed in /usr/local/retrospect/. The upgrade installer leaves the old /usr/local/dantz/ directory behind when it puts the /usr/local/retrospect/ directory in place. If you run those scripts you'll still be using the old client, consider deleting it. Running 'pkill retroclient' after the installer may help clear up some defunct processes left behind by the installer. I can't find a clean way to report the client version installed. retrocpl --help lists it, but along with lots of other text. Workaround: ./retrocpl --help|grep version|awk '{ print $4 }' 'retroclient' no longer lists the version in the help output. The help output also seems to be missing the ip binding and the daemon options. man page also doesn't note anything about these options. I'm tossing in a few more changes to the script also that I'll pass along here in a little bit if you want to wait on distributing it.
  20. I'm playing around with getting the proper 32-bit libs for Ubuntu setup in the latest LTS. The old trick of just install ia32-libs doesn't work because that package doesn't exist. It looks like running 'sudo apt-get install libstdc++6:i386' will bring the 32-bit c++ libraries needed. Has anyone else played around with this and have more information on the process of installing this?
  21. Ubuntu LTS 14.04 64-bit Install

    Nice to see Ubuntu 14.04 now supported officially. It looks like I can at least get the 9.5 client installed on 64-bit 12.04 also with just some small changes to the install script (see my other post). I don't have a 9.5 server setup yet to confirm it plays well, but it does install okay.
  22. I have three servers that were decommissioned. However, we want to keep the backups around "just in case". If I "forget" the clients will that remove my ability to recover from the backups taken of them previously?
  23. Ubuntu LTS 14.04 64-bit Install

    Yeah, that's easier if you're just doing it once. I don't think you need the 386 versions of libc6 and libncurses even. I bring up new machines often enough that I like having a package to drop in that is consistent with my expectations of all packages. I entirely agree that Retrospect's poor support for Linux is less than inspiring. Unfortunately, I'm in an environment where lack of linux support seems to reflect poorly on linux instead of Retrospect. Either way, my job is to make it work first and encourage improvements second. We're moving towards backup systems that simply do whole VMs without care of the underlying OS. I understand Retrospect is doing some of that in the latest versions, but our experience with it thus far has been poor. In other words, it isn't looking good for Retrospect, except price.
  24. Ubuntu LTS 14.04 64-bit Install

    To create the package follow the steps below. This is basically what is posted elsewhere, but I'm adding the dependency to the deb because I'm forgetful and expect computers to fill in that gap. sudo apt-get install alien sudo alien -g --scripts linux_client-7_7_100.rpm cd retroclient-7.7.100 sudo vim debian/control # change the Architecture from i386 to amd64 on line 7 # add libstdc++6:i386 to the Depends line separated by a comma on line 8 # see below if this is confusing sudo debian/rules binary That drops retroclient_7.7.100-2_amd64.deb in the same directory as you originally ran alien from. If I were you I'd rename that retroclient_Ubuntu144.deb since it is Ubuntu 14.04+ specific. It might work on 13.10. I forget when they changed the 32-bit stuff. To install from your newly created .deb package run this procedure. It is different procedure from elsewhere because of the dependency you built in above. If you can remember the package name exactly and remember to install libstc++:i386 ahead of time, you can skip the second step and do the more traditional steps. I'm sure I usually won't so this expects my failure and smooths over my failures. #This will fail with the dependency issues if you haven't resolved them yet. sudo dpkg -i retroclient_7.7.100-2_amd64.deb #This will install the dependencies and automatically take you back to configuring RetroClient. sudo apt-get -f install #This will check the status to confirm it setup the startup scripts and started rcl. sudo service rcl status Look at you, you beautiful, smart person you. You defeated the system and installed the retrospect client on a system that the vendor doesn't support. ------------------------------------------------------- Here is the content of my debian/control file exactly in case the instructions above were unclear. Source: retroclient Section: alien Priority: extra Maintainer: me <me@ubuntu> Package: retroclient Architecture: amd64 Depends: ${shlibs:Depends}, libstdc++6:i386 Description: A Retrospect client application This is the client application to be used in conjuction with the Retrospect application for Windows. This application will enable backing up, restoring, duplicating, and scanning files or entire volumes. . (Converted from a rpm package by alien version 8.90.)
  25. I have two client (mail servers) with the same name because I'm migrating from one to the other. The application requires the name of the machines to be the same because one is replacing the other. I'd like to setup a backup of the new one before removing the old one, but when I click "Add" in the add client, it just seem to ignore me. I'm assuming that is because it thinks it already exists. If I run test, it gets the right information. I also tried to add by IP address, but this fails as well. Any ideas on how to get this done? Is my assessment of what is blocking it from adding even likely?